AWS quicksuite medium security documentation change
Summary
Added 'Configure clickable links' section allowing admins to control hyperlink behavior in chat responses
Security assessment
The new feature mitigates phishing risks by letting admins disable clickable links, directly addressing social engineering vulnerabilities in chat systems.
Diff
diff --git a/quicksuite/latest/userguide/manage-agent.md b/quicksuite/latest/userguide/manage-agent.md index 19f659d85..419dfdcde 100644 --- a//quicksuite/latest/userguide/manage-agent.md +++ b//quicksuite/latest/userguide/manage-agent.md @@ -5 +5 @@ -System default chat agent editing permissionsEdit system chat agentAdding blocked words and phrases for chat agentsEdit blocked words and phrases for chat agents and flows +System default chat agent editing permissionsEdit system chat agentConfigure clickable linksAdding blocked words and phrases for chat agentsEdit blocked words and phrases for chat agents and flows @@ -23,0 +24,2 @@ As an admin, you can define blocked phrases for all Amazon Quick Suite chat agen +Admins can also configure whether URLs in chat responses appear as clickable hyperlinks or plain text. This setting applies across all chat agents and flows in your instance, allowing you to control how links are presented to users. + @@ -35,0 +38,2 @@ The following sections outline how to edit the system default agent and add bloc + * Configure clickable external links in chat responses + @@ -100,0 +105,16 @@ The system default agent isn't linked to specific knowledge sources, actions, or +## Configure clickable external links in chat responses + +Admins can configure whether URLs in chat agent responses appear as clickable hyperlinks. The following procedure shows you how to enable clickable hyperlinks for all chat agents in your Amazon Quick Suite instance. + +###### To enable clickable external links + + 1. Log in to the Amazon Quick Suite console. + + 2. Select **Manage Quick Suite** from the Amazon Quick Suite admin console. + + 3. From the admin console left navigation menu, select **Customization** , and then select **Chat agent customization**. + 4. Under **Clickable external links** , turn the toggle on. + + + +