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AWS incident-manager documentation change

Service: incident-manager · 2025-11-22 · Documentation low

File: incident-manager/latest/userguide/incident-manager-availability-change.md

Summary

Removed detailed migration instructions and replaced with references to migration guides. Added guidance for exporting data and cleaning up resources post-migration.

Security assessment

Changes focus on migration procedures and resource management rather than addressing security vulnerabilities or introducing security features. No security-specific context or mitigations are mentioned.

Diff

diff --git a/incident-manager/latest/userguide/incident-manager-availability-change.md b/incident-manager/latest/userguide/incident-manager-availability-change.md
index ea07abf34..aba2d2991 100644
--- a//incident-manager/latest/userguide/incident-manager-availability-change.md
+++ b//incident-manager/latest/userguide/incident-manager-availability-change.md
@@ -5,2 +4,0 @@
-Migrating Amazon CloudWatch Alarms and EventBridge Rules to AWS Systems Manager OpsCenter
-
@@ -13,3 +11 @@ After careful consideration, AWS has made the decision to stop accepting new cus
-As Incident Manager will no longer be adding new features or capabilities, it’s important for you to understand your alternatives for incident management. For managing operational issues on your AWS infrastructure, we recommend you use [AWS Systems Manager OpsCenter](https://docs.aws.amazon.com/systems-manager/latest/userguide/OpsCenter.html). For automated paging and response capabilities, we recommend solutions offered by our AWS Partner Network partners. AWS Solution Architects and Technical Account Managers will be able to guide you to the most suitable option based on your specific requirements. The following sections provide guidance on how you can migrate your incident management from Incident Manager to OpsCenter.
-
-## Migrating Amazon CloudWatch Alarms and EventBridge Rules to AWS Systems Manager OpsCenter
+As Incident Manager will no longer be adding new features or capabilities, it's important for you to understand your alternatives for incident management. For more information about the alternatives, see [Migration guides](./migration-guides.html).
@@ -17 +13 @@ As Incident Manager will no longer be adding new features or capabilities, it’
-[AWS Systems Manager OpsCenter](https://docs.aws.amazon.com/systems-manager/latest/userguide/OpsCenter.html), a capability of AWS Systems Manager, provides a central location where operations engineers and IT professionals can view, investigate, and resolve operational work items (OpsItems) related to AWS resources. OpsCenter is designed to reduce mean time to resolution (MTTR) for issues impacting AWS resources. OpsCenter aggregates and standardizes OpsItems across services while providing contextual investigation data about each OpsItem, related OpsItems, and related resources. OpsCenter integrates with Systems Manager Automation, allowing you to use Automation runbooks to investigate and resolve issues. You can view automatically-generated summary reports about OpsItems by status and source. You can also use [OpsCenter’s cross-account](https://docs.aws.amazon.com/systems-manager/latest/userguide/OpsCenter-setting-up-cross-account.html) capability to centrally manage OpsItems across accounts. Note that there are charges associated with the OpsCenter use. Please refer to the [AWS Systems Manager pricing page](https://aws.amazon.com/systems-manager/pricing/) for more details.
+When migrating from Incident Manager to an alternate solution, we recommend exporting the incident data for further analysis or archival purposes. For more information, see [Exporting Incident Manager data](./export-data.html).
@@ -19 +15 @@ As Incident Manager will no longer be adding new features or capabilities, it’
-Similar to Incident Manager, OpsCenter has integrations with Amazon CloudWatch and Amazon EventBridge. This means you can configure these services to automatically create an OpsItem in OpsCenter when a CloudWatch alarm enters the `ALARM` state or when EventBridge processes an event from any AWS service that publishes events. Configuring CloudWatch alarms and EventBridge events to automatically create OpsItems allows you to quickly diagnose and remediate issues with AWS resources from a single console. If you have existing CloudWatch Alarms and EventBridge Rules integrated with Incident Manager, we recommend updating your CloudWatch Alarms and EventBridge Rules to integrate with OpsCenter. Please visit our technical documentation for detailed instructions on [integrating CloudWatch alarms with OpsCenter](https://docs.aws.amazon.com/systems-manager/latest/userguide/OpsCenter-create-OpsItems-from-CloudWatch-Alarms.html) or [integrating EventBridge events with OpsCenter](https://docs.aws.amazon.com/systems-manager/latest/userguide/OpsCenter-automatically-create-OpsItems-2.html). 
+Once your migration is complete, we also recommend cleaning up the remaining Incident Manager resources to prevent any ongoing charges. For more information, see [Cleaning up Incident Manager Resources](./migration-cleanup.html).
@@ -31 +27 @@ Incident lifecycle
-Setting up
+Migration guides