AWS connect documentation change
Summary
Updated references from 'AWS Direct Connect' to 'Direct Connect' for consistency. Clarified that Direct Connect does not provide additional security over ISP connections since data is encrypted.
Security assessment
The changes involve branding updates (removing 'AWS' prefix) and restating existing security information about encryption. No new security vulnerabilities or features are introduced.
Diff
diff --git a/connect/latest/adminguide/performance-efficiency-bp.md b/connect/latest/adminguide/performance-efficiency-bp.md index 065278af1..038d135c2 100644 --- a//connect/latest/adminguide/performance-efficiency-bp.md +++ b//connect/latest/adminguide/performance-efficiency-bp.md @@ -81 +81 @@ You can use AWS Lambda in your Amazon Connect Flows to perform data dips for cus -### AWS Direct Connect +### Direct Connect @@ -83 +83 @@ You can use AWS Lambda in your Amazon Connect Flows to perform data dips for cus -AWS Direct Connect is a cloud service solution that makes it more efficient to establish a dedicated network connection from your premises to AWS. It provides a durable, consistent connection rather than relying on your ISP to dynamically route requests to AWS resources. It allows you to configure your edge router to redirect AWS traffic across dedicated fiber rather than traversing the public WAN and establish private connectivity between AWS and your data center, office, or colocation environment. In many cases, this can reduce your network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. +Direct Connect is a cloud service solution that makes it more efficient to establish a dedicated network connection from your premises to AWS. It provides a durable, consistent connection rather than relying on your ISP to dynamically route requests to AWS resources. It allows you to configure your edge router to redirect AWS traffic across dedicated fiber rather than traversing the public WAN and establish private connectivity between AWS and your data center, office, or colocation environment. In many cases, this can reduce your network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. @@ -85 +85 @@ AWS Direct Connect is a cloud service solution that makes it more efficient to e -While AWS Direct Connect does not solve issues specific to private LAN/WAN traversal to your edge router, it can help solve for latency and connectivity issues between your edge router and AWS resources. It can also solve for latency and poor call quality between your edge router and AWS resources. +While Direct Connect does not solve issues specific to private LAN/WAN traversal to your edge router, it can help solve for latency and connectivity issues between your edge router and AWS resources. It can also solve for latency and poor call quality between your edge router and AWS resources. @@ -87 +87 @@ While AWS Direct Connect does not solve issues specific to private LAN/WAN trave -Depending on your VDI environment, you may not be able to take advantage of AWS Direct Connect as it requires you to configure your edge router to redirect AWS traffic across dedicated fiber rather than traversing the public WAN. If the VDI environment is hosted outside of your local DXC-enabled network, you may not be able to take full advantage of AWS Direct Connect. +Depending on your VDI environment, you may not be able to take advantage of Direct Connect as it requires you to configure your edge router to redirect AWS traffic across dedicated fiber rather than traversing the public WAN. If the VDI environment is hosted outside of your local DXC-enabled network, you may not be able to take full advantage of Direct Connect. @@ -89 +89 @@ Depending on your VDI environment, you may not be able to take advantage of AWS -Do not use AWS Direct Connect for "QoS" or "increased security." AWS Direct Connect can cause performance degradation in cases where the latency from the agent workstation is higher than the ISP’s path to the Amazon Connect instance. AWS Direct Connect does not offer additional security when compared to an ISP as Amazon Connect voice and data is already encrypted. +Do not use Direct Connect for "QoS" or "increased security." Direct Connect can cause performance degradation in cases where the latency from the agent workstation is higher than the ISP’s path to the Amazon Connect instance. Direct Connect does not offer additional security when compared to an ISP as Amazon Connect voice and data is already encrypted.