AWS connect documentation change
Summary
Updated documentation references from 'AWS CloudFormation' to 'CloudFormation' in multiple sections for consistency
Security assessment
Changes are purely terminological, replacing 'AWS CloudFormation' with 'CloudFormation' without altering functionality or addressing security vulnerabilities. No security-related content was added or modified.
Diff
diff --git a/connect/latest/adminguide/doc-history.md b/connect/latest/adminguide/doc-history.md index 7206144b3..77e8ec8aa 100644 --- a//connect/latest/adminguide/doc-history.md +++ b//connect/latest/adminguide/doc-history.md @@ -270 +270 @@ Amazon Connect Wisdom supports real-time recommendations for chat conversations| -Delete queues and routing profiles programmatically| You can delete queues and routing profiles programmatically. For more information, see the following topics in the Amazon Connect API Reference: [DeleteQueue](https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteQueue.html) and [DeleteRoutingProfile](https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteRoutingProfile.html). Or see the following CLI topics: [delete-queue](https://docs.aws.amazon.com/cli/latest/reference/connect/delete-queue.html) and [delete-routing-profile](https://docs.aws.amazon.com/cli/latest/reference/connect/delete-routing-profile.html). To create an AWS CloudFormation template for queues and routing profiles, see the following topics: [AWS::Connect::Queue](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-queue.html) and [AWS::Connect::RoutingProfile](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html).| July 13, 2023 +Delete queues and routing profiles programmatically| You can delete queues and routing profiles programmatically. For more information, see the following topics in the Amazon Connect API Reference: [DeleteQueue](https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteQueue.html) and [DeleteRoutingProfile](https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteRoutingProfile.html). Or see the following CLI topics: [delete-queue](https://docs.aws.amazon.com/cli/latest/reference/connect/delete-queue.html) and [delete-routing-profile](https://docs.aws.amazon.com/cli/latest/reference/connect/delete-routing-profile.html). To create an CloudFormation template for queues and routing profiles, see the following topics: [AWS::Connect::Queue](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-queue.html) and [AWS::Connect::RoutingProfile](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html).| July 13, 2023 @@ -280 +280 @@ Troubleshoot monitoring agent conversations| Added [feature specifications](http -New APIs for managing prompts| You can programmatically create and manage prompts using APIs, for example, to extract prompts stored in Amazon Connect and add them to your Amazon S3 bucket. AWS CloudTrail, AWS CloudFormation, and tagging are supported. For more information, see [Prompt actions](https://docs.aws.amazon.com/connect/latest/APIReference/prompts-api.html) in the _Amazon Connect API Reference Guide_. Also see [AWS::Connect::Prompt](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-prompt.html) in the _AWS CloudFormation User Guide_.| May 18, 2023 +New APIs for managing prompts| You can programmatically create and manage prompts using APIs, for example, to extract prompts stored in Amazon Connect and add them to your Amazon S3 bucket. AWS CloudTrail, CloudFormation, and tagging are supported. For more information, see [Prompt actions](https://docs.aws.amazon.com/connect/latest/APIReference/prompts-api.html) in the _Amazon Connect API Reference Guide_. Also see [AWS::Connect::Prompt](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-prompt.html) in the _CloudFormation User Guide_.| May 18, 2023 @@ -284 +284 @@ Rich formatting in chat titles and subtitles| You can add rich formatting to the -GA for Amazon Connect evaluation capabilities| Released Amazon Connect evaluation capabilities for general availability. This release includes the capabilities to [create rules based on evaluation results](https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-rules.html), and [search for evaluations and evaluation forms](https://docs.aws.amazon.com/connect/latest/adminguide/search-evaluations.html). For more information, see [Evaluate agent performance](https://docs.aws.amazon.com/connect/latest/adminguide/evaluations.html). To manage evaluation forms programmatically, see the [Evaluation](https://docs.aws.amazon.com/connect/latest/APIReference/evaluation-api.html) actions in the _Amazon Connect API Reference_. To create a shared template for evaluation forms, see the AWS::Connect::EvaluationForm resource in the _AWS CloudFormation User Guide_. | April 25, 2023 +GA for Amazon Connect evaluation capabilities| Released Amazon Connect evaluation capabilities for general availability. This release includes the capabilities to [create rules based on evaluation results](https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-rules.html), and [search for evaluations and evaluation forms](https://docs.aws.amazon.com/connect/latest/adminguide/search-evaluations.html). For more information, see [Evaluate agent performance](https://docs.aws.amazon.com/connect/latest/adminguide/evaluations.html). To manage evaluation forms programmatically, see the [Evaluation](https://docs.aws.amazon.com/connect/latest/APIReference/evaluation-api.html) actions in the _Amazon Connect API Reference_. To create a shared template for evaluation forms, see the AWS::Connect::EvaluationForm resource in the _CloudFormation User Guide_. | April 25, 2023 @@ -314 +314 @@ S3 Object Lock for the call recordings bucket| You can use Amazon S3 Object Lock -CloudFormation templates for instance management| You can use CloudFormation templates to manage Amazon Connect instances for associating Amazon Lex and Lex V2 bots, Lambda functions, security keys, and approved origins—along with the rest of your AWS infrastructure—in a secure, efficient, and repeatable way. For more information, see [Amazon Connect resource type reference](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/AWS_Connect.html) in the _AWS CloudFormation User Guide_.| February 2, 2023 +CloudFormation templates for instance management| You can use CloudFormation templates to manage Amazon Connect instances for associating Amazon Lex and Lex V2 bots, Lambda functions, security keys, and approved origins—along with the rest of your AWS infrastructure—in a secure, efficient, and repeatable way. For more information, see [Amazon Connect resource type reference](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/AWS_Connect.html) in the _CloudFormation User Guide_.| February 2, 2023 @@ -418 +418 @@ Cross-service confused deputy prevention for Customer Profiles| Updated [Cross-s -GA for HoursOfOperation APIs| Released the Amazon Connect `HoursOfOperation` APIs for general availability (GA). Also launched AWS CloudFormation support for Users, User Hierarchies, and Hours of Operation. For more information, see the [Amazon Connect API Reference](https://docs.aws.amazon.com/connect/latest/APIReference/Welcome.html) and the [AWS CloudFormation User Guide](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/AWS_Connect.html ).| October 22, 2021 +GA for HoursOfOperation APIs| Released the Amazon Connect `HoursOfOperation` APIs for general availability (GA). Also launched CloudFormation support for Users, User Hierarchies, and Hours of Operation. For more information, see the [Amazon Connect API Reference](https://docs.aws.amazon.com/connect/latest/APIReference/Welcome.html) and the [AWS CloudFormation User Guide](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/AWS_Connect.html ).| October 22, 2021