AWS connect documentation change
Summary
Updated documentation history with two entries: AmazonConnectServiceLinkedRolePolicy updates and schedule adherence thresholds.
Security assessment
The SLR policy update adds WhatsApp messaging permissions but does not explicitly address a security vulnerability. The adherence thresholds are operational, not security-related. No evidence of security fixes or vulnerabilities in the diff.
Diff
diff --git a/connect/latest/adminguide/doc-history.md b/connect/latest/adminguide/doc-history.md index 83205ce4b..7206144b3 100644 --- a//connect/latest/adminguide/doc-history.md +++ b//connect/latest/adminguide/doc-history.md @@ -10,0 +11,2 @@ Change| Description| Date +Updated AmazonConnectServiceLinkedRolePolicy service-linked role managed policy| The Amazon Connect service-linked role (SLR) now includes AWS End User Messaging Social permissions that allow listing WhatsApp business accounts. Additionally, the SLR enables listing WhatsApp message templates and retrieving details about specific templates from business accounts that are tagged `AmazonConnectEnabled : True`. For a description of the additional actions, see [Amazon Connect updates to AWS managed policies](https://docs.aws.amazon.com/connect/latest/adminguide/security_iam_awsmanpol.html#security-iam-awsmanpol-updates).| October 27, 2025 +Configure thresholds for schedule adherence| You can configure thresholds for schedule adherence, giving you more flexibility in how you track agent performance. You can define thresholds for how early or late agents start or end their shifts, as well as for individual activities. For example, agents can start their shift 5 minutes early and end 10 minutes late, or end their breaks 3 minutes late, without negatively impacting their adherence scores. For more information, see [Schedule Adherence for agent productivity](https://docs.aws.amazon.com/connect/latest/adminguide/schedule-adherence.html).| October 24, 2025