AWS Security ChangesHomeSearch

AWS vpn documentation change

Service: vpn · 2025-10-16 · Documentation low

File: vpn/latest/clientvpn-user/macos-troubleshooting.md

Summary

Added troubleshooting section for VPN DNS settings not applying due to manual network configuration conflicts

Security assessment

Addresses a DNS configuration conflict scenario that could impact security monitoring (by bypassing VPN DNS), but documents a known behavior rather than fixing a vulnerability. The guidance helps maintain secure DNS routing but isn't a security feature documentation.

Diff

diff --git a/vpn/latest/clientvpn-user/macos-troubleshooting.md b/vpn/latest/clientvpn-user/macos-troubleshooting.md
index a34fa2c9b..8792639c0 100644
--- a//vpn/latest/clientvpn-user/macos-troubleshooting.md
+++ b//vpn/latest/clientvpn-user/macos-troubleshooting.md
@@ -5 +5 @@
-AWS provided client event logsClient cannot connectClient is stuck in a reconnecting stateClient cannot create profileHelper tool is required errorTunnelblickCipher algorithm 'AES-256-GCM' not foundConnection stops responding and resetsExtended key usage (EKU)Expired certificateOpenVPNCannot resolve DNS
+AWS provided client event logsClient cannot connectClient is stuck in a reconnecting stateClient cannot create profileHelper tool is required errorTunnelblickCipher algorithm 'AES-256-GCM' not foundConnection stops responding and resetsExtended key usage (EKU)Expired certificateOpenVPNCannot resolve DNSVPN-provided DNS is not being applied to a device
@@ -61,0 +62,2 @@ The AWS provided client stores the configuration files in the following location
+  * VPN-provided DNS is not being applied to a device
+
@@ -299,0 +302,17 @@ See the solution for [Unable to Resolve Client VPN Endpoint DNS Name](https://do
+## VPN-provided DNS is not being applied to a device
+
+###### Problem
+
+VPN-provided DNS is not being applied to the device, even though the VPN connection was established successfully. The following is written to the daemon log:
+    
+    
+    15:23:47 *UpScript: WARNING: Ignoring ServerAddresses '172.16.1.53' because ServerAddresses was set manually and '-allowChangesToManuallySetNetworkSettings' was not specified
+
+###### Cause
+
+The client will not override DNS settings that are already configured manually by other VPNs, MDM profiles, or third-party network tools.
+
+###### Solution
+
+Remove all DNS servers specified in **System Settings > Network > [Active Network Interface] > Details > DNS**.
+