AWS connect documentation change

Service: connect · 2025-10-16 · Documentation low

File: connect/latest/adminguide/ctr-data-model.md

Summary

Added new valid value 'AMD_UNRESOLVED_SILENCE' for call metric tracking unanswered silence detection

Security assessment

This change appears to be a routine update to call analytics metrics without any security context or references to security controls, vulnerabilities, or protective measures.

Diff

diff --git a/connect/latest/adminguide/ctr-data-model.md b/connect/latest/adminguide/ctr-data-model.md
index 277f0edde..5598e05d6 100644
--- a//connect/latest/adminguide/ctr-data-model.md
+++ b//connect/latest/adminguide/ctr-data-model.md
@@ -800,0 +801,2 @@ Valid values:
+  * `AMD_UNRESOLVED_SILENCE`: The number dialed was connected but the answering machine detection observed silence.
+