AWS cli documentation change

Service: cli · 2025-10-16 · Documentation low

File: cli/latest/reference/connect/describe-contact.md

Summary

Added use cases and task template information

Security assessment

Expanded documentation about contact handling workflows without explicit security context

Diff

diff --git a/cli/latest/reference/connect/describe-contact.md b/cli/latest/reference/connect/describe-contact.md
index 58b4e1d2f..aef1ba0ab 100644
--- a//cli/latest/reference/connect/describe-contact.md
+++ b//cli/latest/reference/connect/describe-contact.md
@@ -15 +15 @@
-  * [AWS CLI 2.31.13 Command Reference](../../index.html) »
+  * [AWS CLI 2.31.16 Command Reference](../../index.html) »
@@ -63 +63,11 @@ Describes the specified contact.
-### Warning
+> **Use cases**
+
+Following are common uses cases for this API:
+
+  * Retrieve contact information such as the caller’s phone number and the specific number the caller dialed to integrate into custom monitoring or custom agent experience solutions.
+  * Detect when a customer chat session disconnects due to a network issue on the agent’s end. Use the DisconnectReason field in the [ContactTraceRecord](https://docs.aws.amazon.com/connect/latest/adminguide/ctr-data-model.html#ctr-ContactTraceRecord) to detect this event and then re-queue the chat for followup.
+  * Identify after contact work (ACW) duration and call recordings information when a COMPLETED event is received by using the [contact event stream](https://docs.aws.amazon.com/connect/latest/adminguide/contact-events.html) .
+
+
+
+> **Important things to know**
@@ -69,0 +80,2 @@ Describes the specified contact.
+> **Endpoints** : See [Amazon Connect endpoints and quotas](https://docs.aws.amazon.com/general/latest/gr/connect_region.html) .
+
@@ -2167,0 +2180,19 @@ Contact -> (structure)
+> 
+> TaskTemplateInfo -> (structure)
+>
+>> If this contact was created using a task template, this contains information about the task template.
+>> 
+>> Arn -> (string)
+>>
+>>> The Amazon Resource Name (ARN) of the task template used to create this contact.
+>> 
+>> Name -> (string)
+>>
+>>> The name of the task template used to create this contact.
+>>> 
+>>> Constraints:
+>>> 
+>>>   * min: `1`
+>>>   * max: `100`
+>>> 
+
@@ -2227 +2258 @@ Contact -> (structure)
-  * [AWS CLI 2.31.13 Command Reference](../../index.html) »
+  * [AWS CLI 2.31.16 Command Reference](../../index.html) »