AWS cli medium security documentation change
Summary
Added IAM context key documentation and service quota information
Security assessment
Introduces documentation about using 'connect:PreferredUserArn' IAM context key for access control, which is a security-related feature for restricting contact associations
Diff
diff --git a/cli/latest/reference/connect/associate-contact-with-user.md b/cli/latest/reference/connect/associate-contact-with-user.md index d0f369ed5..cf498b88a 100644 --- a//cli/latest/reference/connect/associate-contact-with-user.md +++ b//cli/latest/reference/connect/associate-contact-with-user.md @@ -15 +15 @@ - * [AWS CLI 2.31.13 Command Reference](../../index.html) » + * [AWS CLI 2.31.16 Command Reference](../../index.html) » @@ -65,2 +65,2 @@ Following are common uses cases for this API: - * Custom contact routing. You can build custom contact routing mechanisms beyond the default system routing in Amazon Connect. You can create tailored contact distribution logic that offers queued contacts directly to specific agents. - * Manual contact assignment. You can programmatically assign queued contacts to available users. This provides flexibility to contact centers that require manual oversight or specialized routing workflows outside of standard queue management. For information about how manual contact assignment works in the agent workspace, see the [Access the Worklist app in the Amazon Connect agent workspace](https://docs.aws.amazon.com/connect/latest/adminguide/worklist-app.html) in the _Amazon Connect Administrator Guide_ . + * Programmatically assign queued contacts to available users. + * Leverage the IAM context key `connect:PreferredUserArn` to restrict contact association to specific preferred user. @@ -72 +72 @@ Following are common uses cases for this API: - * Use this API chat/SMS, email, and task contacts. It does not support voice contacts. + * Use this API with chat, email, and task contacts. It does not support voice contacts. @@ -75,0 +76 @@ Following are common uses cases for this API: + * The service quota _Queues per routing profile per instance_ applies to manually assigned queues, too. For more information about this quota, see [Amazon Connect quotas](https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#connect-quotas) in the _Amazon Connect Administrator Guide_ . @@ -258 +259 @@ None - * [AWS CLI 2.31.13 Command Reference](../../index.html) » + * [AWS CLI 2.31.16 Command Reference](../../index.html) »