AWS connect documentation change
Summary
Updated phone number requirements for Outbound campaigns to clarify regional limitations and support process
Security assessment
The change clarifies operational requirements for phone number usage but does not address security vulnerabilities or document security features
Diff
diff --git a/connect/latest/adminguide/how-to-create-campaigns.md b/connect/latest/adminguide/how-to-create-campaigns.md index ec4188460..100f992cd 100644 --- a//connect/latest/adminguide/how-to-create-campaigns.md +++ b//connect/latest/adminguide/how-to-create-campaigns.md @@ -72 +72 @@ Agent Assisted Voice - * You must use a phone number that has been ported to your Amazon Connect instance, or claimed from Amazon Connect. + * Not all phone numbers can be used for Amazon Connect Outbound campaigns. Outside of the US, UK, Japan, you need to check whether your number is outbound campaigns capable. If you have problems with a specific number not working, contact AWS Support to verify whether your number can be enabled for Outbound campaigns calls. @@ -126 +126 @@ Automated Voice - * You must use a phone number that has been ported to your Amazon Connect instance, or claimed from Amazon Connect. + * Not all phone numbers can be used for Amazon Connect Outbound campaigns. Outside of the US, UK, Japan, you need to check whether your number is outbound campaigns capable. If you have problems with a specific number not working, contact AWS Support to verify whether your number can be enabled for Outbound campaigns calls.