AWS connect documentation change
Summary
Added documentation about Next Generation Amazon Connect pricing model and updated account creation URL
Security assessment
Focuses on pricing model changes and URL formatting without security implications
Diff
diff --git a/connect/latest/adminguide/amazon-connect-instances.md b/connect/latest/adminguide/amazon-connect-instances.md index 7007a61b9..45568be4c 100644 --- a//connect/latest/adminguide/amazon-connect-instances.md +++ b//connect/latest/adminguide/amazon-connect-instances.md @@ -13 +13 @@ The first step in setting up your Amazon Connect contact center is to create a v - * When you sign up for Amazon Web Services (AWS), your AWS account is automatically signed up for all services in AWS, including Amazon Connect. You are charged only for the services that you use. To create an AWS account, see [How do I create and activate an AWS account?](https://aws.amazon.com/premiumsupport/knowledge-center/create-and-activate-aws-account/) + * When you sign up for Amazon Web Services (AWS), your AWS account is automatically signed up for all services in AWS, including Amazon Connect. You are charged only for the services that you use. To create an AWS account, see [How/ do I create and activate an AWS account?](https://aws.amazon.com/premiumsupport/knowledge-center/create-and-activate-aws-account/) @@ -18,0 +19,4 @@ The first step in setting up your Amazon Connect contact center is to create a v + * By default when you create an Amazon Connect instance, Next Generation Amazon Connect is enabled. It's pricing model includes unlimited AI features in Amazon Connect. It's an all-inclusive channel pricing model that covers all optimization features for usage on your platform. + +After you initially create your Amazon Connect instance, you can choose to disable this option and instead pay separately for channels and any optimization features you choose to use. For more information, see [Enable Next Generation Amazon Connect](./enable-nextgeneration-amazonconnect.html). + @@ -170,0 +175,4 @@ If you chose to manage your users directly within Amazon Connect or through an A +###### Important + +Next Generation Amazon Connect is now enabled. It provides Amazon Connect with unlimited AI features in an all-inclusive pricing model. To switch to paying separately for channels and any optimization features you choose, [disable Next Generation Amazon Connect](./enable-nextgeneration-amazonconnect.html#how-to-disable-ac). +