AWS managedservices documentation change
Summary
Updated terminology from '24x7' to 'round-the-clock' in operational support descriptions
Security assessment
The change is a terminology update without any security context or implications. No evidence of addressing vulnerabilities or security features.
Diff
diff --git a/managedservices/latest/accelerate-guide/acc-supp-ex.md b/managedservices/latest/accelerate-guide/acc-supp-ex.md index 30f898cda..1abb340a4 100644 --- a//managedservices/latest/accelerate-guide/acc-supp-ex.md +++ b//managedservices/latest/accelerate-guide/acc-supp-ex.md @@ -7 +7 @@ -With AMS Accelerate, you can request help with operational issues and requests at any time through the AWS Support Center in the AWS Management Console. AMS Accelerate operations engineers are available to respond to your incidents and service requests 24x7, with response time Service Level Agreements (SLAs) for the [service](https://s3.amazonaws.com/ams.contract.docs/AWSManagedServicesSLA.pdf). AMS Accelerate operations engineers proactively notify you of important alerts and questions using the same mechanisms. +With AMS Accelerate, you can request help with operational issues and requests at any time through the AWS Support Center in the AWS Management Console. AMS Accelerate operations engineers are available to respond to your incidents and service requests round-the-clock, with response time Service Level Agreements (SLAs) for the [service](https://s3.amazonaws.com/ams.contract.docs/AWSManagedServicesSLA.pdf). AMS Accelerate operations engineers proactively notify you of important alerts and questions using the same mechanisms. @@ -9 +9 @@ With AMS Accelerate, you can request help with operational issues and requests a -AMS Accelerate provides a range of operational services to help you achieve operational excellence on AWS. To gain a quick understanding of how AMS helps your teams achieve overall operational excellence in the AWS Cloud with some of our key operational capabilities including 24x7 helpdesk, proactive monitoring, security, patching, logging and backup, see [ AMS Reference Architecture Diagrams](https://d1.awsstatic.com/architecture-diagrams/ArchitectureDiagrams/AWS-managed-services-for-operational-excellence-ra.pdf). +AMS Accelerate provides a range of operational services to help you achieve operational excellence on AWS. To gain a quick understanding of how AMS helps your teams achieve overall operational excellence in the AWS Cloud with some of our key operational capabilities including round-the-clock helpdesk, proactive monitoring, security, patching, logging and backup, see [ AMS Reference Architecture Diagrams](https://d1.awsstatic.com/architecture-diagrams/ArchitectureDiagrams/AWS-managed-services-for-operational-excellence-ra.pdf).