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AWS connect medium security documentation change

Service: connect · 2025-08-25 · Security-related medium

File: connect/latest/adminguide/phone-number-requirements.md

Summary

Added strict ID requirements for Chilean phone number provisioning

Security assessment

Introduces mandatory legal/tax documentation requirements to prevent fraudulent phone number acquisition, including new RUT verification and declaration forms for mass communication numbers

Diff

diff --git a/connect/latest/adminguide/phone-number-requirements.md b/connect/latest/adminguide/phone-number-requirements.md
index 9f1ef0e3a..2f81450f9 100644
--- a//connect/latest/adminguide/phone-number-requirements.md
+++ b//connect/latest/adminguide/phone-number-requirements.md
@@ -329,2 +329,3 @@ Type of Number | Are there ID requirements? | Acceptable Identification
-Local telephone numbers  | No |   
-Toll-free prefixes  | No |   
+Local telephone numbers  | Yes |  Legal Business Name (Razón Social): Extract from the commercial register Local Business Address (must be within Chile): Extract from the commercial register showing the legal business address Tax Registration Documentation: Copy of the RUT (Rol Unico Tributario) - Official Chilean tax identification  
+Toll-free prefixes  | Yes |  Legal Business Name (Razón Social): Extract from the commercial register Local Business Address (must be within Chile): Extract from the commercial register showing the legal business address Tax Registration Documentation: Copy of the RUT (Rol Unico Tributario) - Official Chilean tax identification  
+Mass Communication Numbers (809 and 600 series) | Yes |  Legal Business Name (Razón Social): Extract from the commercial register Local Business Address (must be within Chile): Extract from the commercial register showing the legal business address Tax Registration Documentation: Copy of the RUT (Rol Unico Tributario) - Official Chilean tax identification Additional Requirement: Completed and signed "Declaration of Mass Communications Number Usage - Chile" form  
@@ -341,0 +343,2 @@ Monday-Friday 9 PM to 3 AM PST |
+  5. Copy of the RUT (Rol Unico Tributario) - Official Chilean tax identification
+  6. Completed and signed "Declaration of Mass Communications Number Usage - Chile" form