AWS connect documentation change
Summary
Updated documentation link text from 'mobile application' to 'application' in a cross-reference
Security assessment
The change only modifies a documentation link wording without altering security-related content. The existing security note about PII handling remains unchanged.
Diff
diff --git a/connect/latest/adminguide/hold-customer-agent.md b/connect/latest/adminguide/hold-customer-agent.md index e3cfb8e3b..5b10695ed 100644 --- a//connect/latest/adminguide/hold-customer-agent.md +++ b//connect/latest/adminguide/hold-customer-agent.md @@ -13 +13 @@ This topic defines the flow block for placing a customer or agent on hold, and r -During a video call or screen sharing session, agents are able to see the customer's video or screen share even when the customer is on hold. It is the customer's responsibility to handle PII accordingly. If you want to change this behavior, you can build a custom CCP and communication widget. For more information, see [Integrate in-app, web, video calling and screen sharing natively into your mobile application](./config-com-widget2.html). +During a video call or screen sharing session, agents are able to see the customer's video or screen share even when the customer is on hold. It is the customer's responsibility to handle PII accordingly. If you want to change this behavior, you can build a custom CCP and communication widget. For more information, see [Integrate in-app, web, video calling, and screen sharing natively into your application](./config-com-widget2.html).