AWS connect documentation change
Summary
Added entries for new multi-user calling and communications widget features in the documentation history
Security assessment
The update reflects documentation changes for new features but does not include security-related content.
Diff
diff --git a/connect/latest/adminguide/doc-history.md b/connect/latest/adminguide/doc-history.md index 4c4a0219c..d93e09c66 100644 --- a//connect/latest/adminguide/doc-history.md +++ b//connect/latest/adminguide/doc-history.md @@ -10,0 +11,2 @@ Change| Description| Date +Multi-user web, in-app, and video calling| Amazon Connect supports multi-user web, in-app, and video calling, allowing multiple users to join the same session with an agent through a web browser or mobile application. For more information, see the [Enable multi-user in-app, web, and video calling](https://docs.aws.amazon.com/connect/latest/adminguide/enable-multiuser-inapp.html). | August 18, 2025 +Amazon Connect communications widget supports task and email forms for websites and applications| Amazon Connect provides out-of-the-box embedding of tasks and emails into websites and applications using the contact form option in the communications widget. Supervisors can configure customer-facing forms using the drag and drop editor and generate code snippets for website integration. For more information, see [Add the Connect widget to your website to accept chat, task, email, and web calling contacts](https://docs.aws.amazon.com/connect/latest/adminguide/connect-widget-on-website.html).| August 15, 2025