AWS ses documentation change
Summary
Updated documentation for requesting/relinquishing dedicated IPs with streamlined Support Console workflow, merged request/relinquish processes, and added specific examples
Security assessment
The changes restructure the support case creation process and clarify procedural steps, but do not address security vulnerabilities or introduce new security features. Modifications focus on UI navigation updates (Service Quotas integration) and process consolidation rather than security controls.
Diff
diff --git a/ses/latest/dg/dedicated-ip-case.md b/ses/latest/dg/dedicated-ip-case.md index 9fc0bd49a..a8306c74e 100644 --- a//ses/latest/dg/dedicated-ip-case.md +++ b//ses/latest/dg/dedicated-ip-case.md @@ -5 +5 @@ -Request dedicated IPs (standard)Relinquish standard dedicated IP addresses +Request or relinquish dedicated IPs (standard) @@ -15 +15 @@ For a list of all of the Regions where Amazon SES is currently available, see [A -## Request dedicated IPs (standard) +## Request or relinquish dedicated IPs (standard) @@ -19 +19 @@ You can request as many dedicated IPs (standard) as you need by creating a servi -###### To request dedicated IPs (standard) +###### To request or relinquish dedicated IPs (standard) @@ -31,2 +30,0 @@ You can request as many dedicated IPs (standard) as you need by creating a servi -The **Create case** page opens in the AWS Support Console. - @@ -39,15 +37 @@ The **Create case** page opens in the AWS Support Console. -The **Create case** page opens in the AWS Support Console. - - 4. Under **Create case** , select the **Service limit increase** card at the top of the page. - - 5. Under **Case details** , complete the following sections: - - * For **Limit type** , keep **SES Service Limits**. - - * For **Mail Type** , choose the type of email that you plan to send using your dedicated IP address. If multiple values apply, choose the option that applies to the majority of the email that you plan to send. - - * For **Website URL** , enter the URL of your website. Providing this information helps us to better understand the type of content that you plan to send. - - * For **Describe, in detail, how you will only send to recipients who have specifically requested your mail** , provide a response that's consistent with your use case. - - * For **Describe, in detail, the process that you will follow when you receive bounce and complaint notifications** , provide a response that's consistent with your use case. + 4. The **Hello! We're here to help** page opens in the AWS Support Console. All the fields on this page will have the following values preselected: @@ -55 +39 @@ The **Create case** page opens in the AWS Support Console. - * For **Will you comply with AWS Service Terms and AUP** , choose the option that applies to your use case. + * **Choose the related issue for your case** – _Account and billing_ @@ -57 +41 @@ The **Create case** page opens in the AWS Support Console. - 6. Under **Requests** , complete the following sections: + * **Service** – _Service Quotas_ @@ -59 +43 @@ The **Create case** page opens in the AWS Support Console. - * For **Region** , choose the AWS Region that your request applies to. + * **Category** – _Amazon SES_ @@ -61 +45 @@ The **Create case** page opens in the AWS Support Console. - * For **Limit** , keep **Desired Dedicated IP**. + * **Severity** – _General question_ @@ -63 +47 @@ The **Create case** page opens in the AWS Support Console. - * For **New limit value** , enter the number of dedicated IP addresses that you need to implement your use case. +After verifying these values, choose **Next step: Additional information**. @@ -65 +49 @@ The **Create case** page opens in the AWS Support Console. -###### Note + 5. Under **Additional information** , complete the following selections: @@ -67 +51 @@ The **Create case** page opens in the AWS Support Console. -If you want to request dedicated IP addresses for use in another AWS Region, choose **Add another request** , and then complete the **Region** , **Limit** , and **New limit value** fields for the additional AWS Region. Repeat this process for each AWS Region that you want to use dedicated IP addresses in. + * For **Region** , select the AWS Region that your request applies to. @@ -69 +53 @@ If you want to request dedicated IP addresses for use in another AWS Region, cho - 7. Under **Case description** , for **Use case description** , state that you want to request dedicated IP addresses. If you want to request a specific number of dedicated IP addresses, mention that as well. If you don't specify a number of dedicated IP addresses, we'll provide the number of dedicated IP addresses that are necessary to meet the sending rate requirement that you specified in the previous step. + * For **Quota Title** , select **Desired Dedicated IP**. @@ -71 +55 @@ If you want to request dedicated IP addresses for use in another AWS Region, cho -Next, describe how you plan to use dedicated IP addresses to send email using Amazon SES. Include information about why you want to use dedicated IP addresses instead of shared IP addresses. This information helps us to better understand your use case. + * For **Value** , select the number of dedicated IPs you are requesting or relinquishing in the region selected. @@ -73 +57 @@ Next, describe how you plan to use dedicated IP addresses to send email using Am - 8. Under **Contact options** , for **Preferred contact language** , choose whether you want to receive communications for this case in **English** or **Japanese**. + * If you want to request or relinquish dedicated IPs (standard) in another AWS Region, choose **Add another limit** , and fill in the fields accordingly. Repeat for each additional AWS Region. @@ -75 +59 @@ Next, describe how you plan to use dedicated IP addresses to send email using Am - 9. When you finish, choose **Submit**. + * For **Description** , make it clear what you have and what you want to do in each region specified as in the following examples: @@ -76,0 +61 @@ Next, describe how you plan to use dedicated IP addresses to send email using Am +Request – _"I have two DIPs in the Milan region, but would like to add one more for a total of three"_ @@ -78,7 +63 @@ Next, describe how you plan to use dedicated IP addresses to send email using Am - - -After you submit the form, we'll evaluate your request. If we grant your request, we'll reply to your case in the Support Center to confirm that your new dedicated IP addresses are associated with your account. - -## Relinquish standard dedicated IP addresses - -If you’re using dedicated IP addresses and you no longer want them associated with your account, the following procedure shows how to relinquish them by creating a case in the AWS Support Center. +Relinquish – _"I have two DIPs in the Ohio region, but want to remove one of them—please remove the DIP that has the address 23.251.228.95"_. @@ -90,35 +69 @@ The process of relinquishing a dedicated IP address can't be reversed. If you re -###### To relinquish dedicated IPs (standard) - - 1. Sign in to the AWS Management Console and open the Amazon SES console at [https://console.aws.amazon.com/ses/](https://console.aws.amazon.com/ses/). - - 2. In the left navigation pane, choose **Dedicated IPs**. - - 3. Select the **Standard IP pools** tab on the **Dedicated IPs** page. - - 4. In the **Standard overview** panel, choose **Request or relinquish Standard dedicated IPs**. - - 5. Under **Case details** , for **Limit type** , keep **SES Service Limits** - -###### Note - -Remaining boxes in this section don't apply to relinquishing dedicated IPs. Leave them blank. - - 6. Under **Requests** , complete the following sections: - - * For **Region** , choose the AWS Region that your relinquish request applies to. - -###### Note - -Dedicated IP addresses are unique to each AWS Region, so it's important to choose the AWS Region that the dedicated IP address is associated with. - - * For **Limit** , keep **Desired Dedicated IP**. - - * For **New limit value** , enter any number. The number that you enter here isn't important—you specify the number of dedicated IPs that you want to relinquish in the next step. - -###### Note - -A single dedicated IP address can only be used in a single AWS Region. If you want to relinquish dedicated IP addresses that you use in other AWS Regions, choose **Add another request**. Then complete the **Region** , **Limit** , and **New limit value** fields for the additional AWS Region. Repeat this process for each dedicated IP address that you want to relinquish. - - 7. Under **Case Description** , for **Use case description** , mention that you want to relinquish existing dedicated IP addresses. If you currently lease more than one dedicated IP address, include the number of dedicated IP addresses that you want to relinquish. - - 8. Under **Contact options** , for **Preferred contact language** , choose whether you want to receive communications for this case in **English** or **Japanese**. + * Choose **Next step: Solve now or contact us**. @@ -126 +71 @@ A single dedicated IP address can only be used in a single AWS Region. If you wa - 9. When you finish, choose **Submit**. + * On the **Solve now or contact us** page, select your preferred contact language, and choose **Submit**. @@ -131 +76 @@ A single dedicated IP address can only be used in a single AWS Region. If you wa -After we receive your request, we send you a message that asks you to confirm that you want to relinquish your dedicated IP addresses. After you confirm that you want to relinquish the IP addresses, we remove them from your account. +After you submit the form, we'll evaluate your request. If we grant your request, we'll reply to your case in the Support Center to confirm that the dedicated IP addresses have been added to or removed from your account according to your request.