AWS amazonq documentation change
Summary
Moved 'Known limitations' section to a separate file and updated content structure
Security assessment
The change relocates existing limitations documentation but does not introduce security fixes or new security guidance. ACL-related sync limitations were already documented.
Diff
diff --git a/amazonq/latest/qbusiness-ug/zendesk-connector.md b/amazonq/latest/qbusiness-ug/zendesk-connector.md index 8c7e3f595..2bc0d7dbf 100644 --- a//amazonq/latest/qbusiness-ug/zendesk-connector.md +++ b//amazonq/latest/qbusiness-ug/zendesk-connector.md @@ -5,2 +4,0 @@ -Known limitations - @@ -13 +11 @@ Zendesk is a customer relationship management system that helps businesses autom - * Known limitations for the Zendesk connector + * [Known limitations for the Zendesk connector](./zendesk-limitations.html) @@ -49,17 +46,0 @@ Zendesk is a customer relationship management system that helps businesses autom -## Known limitations for the Zendesk connector - -The Zendesk connector has the following known limitations: - - * Deleted and archived articles and their comments and attachments aren't supported in **Change log** mode since there are no SDK methods/REST API available for fetching deleted or archived articles. - - * Archived articles aren't supported in **Full Crawl** mode since there are no SDK methods/REST API available for fetching archived articles. - - * Deleted community topics, community posts, and their comments are not supported in **Change Log** mode since there are no SDK methods/REST API available for fetching deleted topics, deleted posts, and their comments. - - * The Zendesk connector can't fetch community topics (added, edited, or deleted), and community posts and their comments (added, edited, or deleted) based on timestamps in **Change log** mode. - - * When Access Control Lists (ACLs) are enabled, the "Sync only new or modified content" option is not available due to Zendesk API limitations. We recommend using "Full sync" or "New, modified, or deleted content sync" modes instead, or disable ACLs if you need to use this sync mode. - - - - @@ -74 +55 @@ IAM role -Overview +Known limitations