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AWS connect medium security documentation change

Service: connect · 2025-07-07 · Security-related medium

File: connect/latest/adminguide/phone-number-requirements.md

Summary

Updated documentation to state that phone number porting is not supported across multiple country sections, removing previous conditional language about potential support

Security assessment

Removing phone number porting capabilities could prevent social engineering attacks or unauthorized number transfers. Explicitly disabling porting reduces risks associated with number hijacking or fraudulent transfers

Diff

diff --git a/connect/latest/adminguide/phone-number-requirements.md b/connect/latest/adminguide/phone-number-requirements.md
index 4d78eed2a..9e7a913f1 100644
--- a//connect/latest/adminguide/phone-number-requirements.md
+++ b//connect/latest/adminguide/phone-number-requirements.md
@@ -39 +39 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s). 
+Porting is not supported. 
@@ -56 +56 @@ A global address is acceptable
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -191 +191 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -208 +208 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s). 
+Porting is not supported. 
@@ -237 +237 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -408 +408 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -880 +880 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -1453 +1453 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -1497 +1497 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -1514 +1514 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -1525 +1525 @@ National prefixes: +65 31 and +65 6 | Yes | Address required in country. Documen
-Toll-free prefixes: +65 800 | Yes |  Your business address. A global address is acceptable.  
+Toll-free prefixes: +65 1800 | Yes |  Your business address. A global address is acceptable.  
@@ -1558 +1558 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -1575 +1575 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -1834 +1834 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.
@@ -1851 +1851 @@ A global address is acceptable.
-Porting specific number ranges may be supported. To confirm whether porting is available, create an AWS Support ticket to verify the portability of your number(s).
+Porting is not supported.