AWS connect medium security documentation change
Summary
Added guidance about secure document submission using Amazon S3 for personal information
Security assessment
Explicitly instructs users to avoid sending personal information via support tickets and introduces secure S3-based document handling, addressing potential data exposure risks.
Diff
diff --git a/connect/latest/adminguide/number-request.md b/connect/latest/adminguide/number-request.md index a24f078b8..185c08b80 100644 --- a//connect/latest/adminguide/number-request.md +++ b//connect/latest/adminguide/number-request.md @@ -53 +53,5 @@ Submit an Amazon Connect support ticket to verify if your phone number can be po - 2. Under **Description** , include as much information as possible about your request, If you don't know all of these details, you can leave information out. + 2. Under **Description** , include as much information as possible about your request. If you don't know all of these details, you can leave information out. + +###### Important + +Do not attach any documents that contain personal information. After we review your case, we'll send you a link to our secured storage (Amazon S3) so you can submit the required documents. This is described in step 10 below. @@ -63 +67 @@ Submit an Amazon Connect support ticket to verify if your phone number can be po - 10. The Amazon Connect team will review your ticket and get back to you. + 10. The Amazon Connect team will review your ticket and get back to you. They will provide a link to our secured storage (Amazon S3) so you can submit the required documents.