AWS sms-voice documentation change
Summary
Updated short code request process documentation with revised form field requirements, service selection changes (from Pinpoint SMS to Service Quotas), removal of message type/region/country details, and simplified workflow steps
Security assessment
The changes primarily streamline the service request process by removing detailed requirements about message types (OTP/Transactional), regional restrictions, and opt-in processes. While these removed elements relate to compliance/security practices, the changes appear procedural rather than addressing a specific vulnerability. No security fixes or vulnerabilities are mentioned in the diff.
Diff
diff --git a/sms-voice/latest/userguide/phone-numbers-request-short-code.md b/sms-voice/latest/userguide/phone-numbers-request-short-code.md index c43d62052..1a8e12aa8 100644 --- a//sms-voice/latest/userguide/phone-numbers-request-short-code.md +++ b//sms-voice/latest/userguide/phone-numbers-request-short-code.md @@ -61 +61 @@ The first step in requesting a short code is to open a Service Limit Increase ca - 2. ###### Important + 2. On the **Create Case** page, complete the following: @@ -63 +63 @@ The first step in requesting a short code is to open a Service Limit Increase ca -Some of the fields on this form are labelled "optional." However, you must provide _all_ of the information listed above to begin the short code setup process. + * Select **Account and Billing**. @@ -65 +65 @@ Some of the fields on this form are labelled "optional." However, you must provi - * For **Service** , choose **AWS End User Messaging SMS (Pinpoint)**. + * For **Service** , choose **Service Quotas**. @@ -67 +67 @@ Some of the fields on this form are labelled "optional." However, you must provi - * For **Provide a link to the site or app which will be sending SMS messages - optional** , provide information about the website, application, or service that will send SMS messages. + * For **Category** choose either **AWS End User Messaging SMS (Pinpoint)** or **AWS End User Messaging Voice (Pinpoint)** , depending on your request. @@ -69,23 +69 @@ Some of the fields on this form are labelled "optional." However, you must provi - * For **What type of messages do you plan to send - optional** , choose the type of messages that you plan to send using your short code: - - * **One Time Password** – Messages that provide passwords that your customers use to authenticate with your website or application. - - * **Promotional** – Noncritical messages that promote your business or service, such as special offers or announcements. - - * **Transactional** – Important informational messages that support customer transactions, such as order confirmations or account alerts. Transactional messages must not contain promotional or marketing content. - - * For **Which AWS Region will you be sending messages from - optional** , choose the AWS Region that you will be sending messages from. - -###### Note - -A short code can only exist in one AWS Region. If you want to be able to use short codes in more than one AWS Region, you must request separate short codes for each Region. - - * For **Which countries do you plan to send messages to - optional** , enter the country that you want to purchase short codes in. - -###### Note - -Each short code is specific to a single country. For example, you can't use a United States–based short code to send messages to recipients with Canadian phone numbers. - - * In the **How do your customers opt to receive messages from you - optional** , provide details about your opt–in process. - - * In the **Please provide the message template that you plan to use to send messages to your customers - optional** field, include the template that you will be using. + * For **Severity** , choose **General Limits**. @@ -121 +99 @@ If you want to request a short code for a different country, or for a separate u - 5. Under **Contact options** , for **Preferred contact language** , choose whether you want to receive communications for this case in **English** or **Japanese**. + 5. Choose **Next Step: Solve now or Contact us**. For **Preferred contact language** , choose whether you want to receive communications for this case in **English** or **Japanese**.