AWS awssupport documentation change
Summary
Updated documentation with detailed steps for requesting service quota increases through AWS Support Center when Service Quotas console isn't available, including workflow changes and interface instructions
Security assessment
The changes primarily improve procedural clarity for requesting service quota increases through alternative channels. No security vulnerabilities, access controls, or encryption methods are mentioned. Updates focus on workflow instructions rather than security controls.
Diff
diff --git a/awssupport/latest/user/create-service-quota-increase.md b/awssupport/latest/user/create-service-quota-increase.md index cb60ca16b..273aa1872 100644 --- a//awssupport/latest/user/create-service-quota-increase.md +++ b//awssupport/latest/user/create-service-quota-increase.md @@ -5 +5 @@ -# Creating a service quota increase +# Request a service quota increase @@ -7 +7 @@ -To improve the performance of your service, request increases to your service quotas (formerly referred to as limits). +You can request increases to your service quotas (formerly referred to as limits) to support your workload requirements. @@ -9 +9 @@ To improve the performance of your service, request increases to your service qu -Use the Service Quotas service to request increases directly for your services. Currently, Service Quotas doesn't support service quotas for all services. For more information, see the following documentation: +Use the Service Quotas service to request increases directly for your services. For more information, see the following documentation: @@ -17,0 +18,51 @@ Use the Service Quotas service to request increases directly for your services. +At this time, Service Quotas doesn't support service quotas for all AWS services in all AWS Regions. If your AWS service or AWS Region isn't available in the [Service Quotas console](https://console.aws.amazon.com/servicequotas/home), complete the following steps to create a support case to request the quota increase: + + 1. Sign in to the [AWS Support Center Console](https://console.aws.amazon.com/support). + +###### Tip + +In the AWS Management Console, you can also choose the question mark icon (  ) and then choose **Support Center**. + + 2. Choose **Create case** , **Account and Billing**. + + 3. Choose **Looking for service limit increases?** + + 4. Choose **Create a case**. + + 5. For **Service** , leave the default selection of **Service Quotas**. + + 6. From **Category** , select the type of increase that you're requesting, and then choose **Next step: Additional information**. + + 7. (Optional) From the **Preferred contact language** drop down, select the language that you want AWS Support to use when corresponding with you. + + 8. For **Region** , select the AWS Region where you're requesting the increase. + +###### Note + +AWS Region selection isn't available if you selected **General** as the **Category**. + + 9. (Optional) To request multiple limit increases, choose **Add another limit** and then choose another AWS Region. + + 10. Enter a **Description** for this service quota increase or multiple increases. You can attach files, if necessary. + + 11. Choose **Next step: Solve now or contact us**. + + 12. For **Contact options** , choose one of the following options: + + * **Web** – Receive a reply in Support Center. + + * **Chat** – Start a live chat with a support agent. If you can't connect to a chat, see [Troubleshooting](./troubleshooting-support-cases.html). + + * **Phone** – Receive a phone call from a support agent. If you choose this option, enter the following information: + + * **Country/Region** + + * **Phone number** + + * **(Optional) Extension** + + 13. Choose **Submit**. Your case ID number and summary appear. + + + +