AWS workspaces-thin-client documentation change
Summary
Added troubleshooting section for secondary monitor display issues during VDI sessions
Security assessment
The changes address user experience issues with multi-monitor setups and provide technical solutions for display detection. No security controls or vulnerabilities are mentioned.
Diff
diff --git a/workspaces-thin-client/latest/ug/device-troubleshooting.md b/workspaces-thin-client/latest/ug/device-troubleshooting.md index cc02e08d6..7fdf0fd13 100644 --- a//workspaces-thin-client/latest/ug/device-troubleshooting.md +++ b//workspaces-thin-client/latest/ug/device-troubleshooting.md @@ -5 +5 @@ -Peripherals are not recognizedUnable to access WorkSpaces Thin Client workspaceVolume on headset is very low or not audibleAudio crackles or has disturbances during audio-video conference calls +Peripherals are not recognizedUnable to access WorkSpaces Thin Client workspaceVolume on headset is very low or not audibleAudio crackles or has disturbances during audio-video conference callsSecondary monitor goes dark during VDI session @@ -115,0 +116,28 @@ If you're experiencing audio issues with your WorkSpaces Thin Client, try one of +## Secondary monitor goes dark during VDI session + +If your second monitor goes dark while you are using it, try one of the following procedures: + +###### Detect display from **Settings** + + 1. Go to **Settings** then **Peripheral devices**. + + 2. Select **Detect Extended Display** under **DISPLAY RESOLUTION**. + + + + + + +###### Detect display from VDI toolbar + + 1. Open your VDI toolbar. + + 2. Select **Detect Displays** on the toolbar. + + + + + + +After doing either procedure, the secondary monitor should come back on. If the problem continues, restart your WorkSpaces Thin Client device. +