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AWS connect documentation change

Service: connect · 2025-06-19 · Documentation low

File: connect/latest/adminguide/phone-number-requirements.md

Summary

Added documentation requirements for Philippines local/toll-free numbers and coverage limitations for TFN

Security assessment

The changes specify regulatory compliance requirements (business registration, location proofs) but do not address a specific security vulnerability or weakness. While related to access control, there's no evidence of a security incident being remediated.

Diff

diff --git a/connect/latest/adminguide/phone-number-requirements.md b/connect/latest/adminguide/phone-number-requirements.md
index bfe5496d2..641688a87 100644
--- a//connect/latest/adminguide/phone-number-requirements.md
+++ b//connect/latest/adminguide/phone-number-requirements.md
@@ -1303,0 +1304,13 @@ Type of Number | Are there ID requirements? | Agent location | Acceptable Identi
+Local telephone numbers: +63 2 | Yes | The agent must be located within the Philippines. | 
+
+  * Your business address (in the Manila Metro Region).
+  * A copy of your Philippines business registration certificate.
+  * If the business is registered outside of the Manila Metro Region, proof of a location in Manila Metro (such as a utility invoice no older than 6 months).
+
+  
+Toll-free prefixes:+63 1800 | Yes | The agent must be located within the Philippines. | 
+
+  * Your business address in the Philippines.
+  * A copy of your Philippines business registration certificate.
+
+  
@@ -1305,0 +1319,7 @@ UIFN | Yes | N/A | Your business name, address and service usage description. A
+### Coverage limitations
+
+  * TFN : National reachability only from: Globe network
+
+
+
+