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AWS sms-voice documentation change

Service: sms-voice · 2025-06-16 · Documentation low

File: sms-voice/latest/userguide/quotas.md

Summary

Added documentation for requesting quota increases via AWS Service Quotas and updated quota eligibility for SenderIDs/protect configurations

Security assessment

The change adds documentation about SenderID quotas (used for SMS originator validation) and makes protect configuration quotas eligible for increases. Protect configurations relate to security features like SMS sandbox and account takeover prevention. While this improves documentation of security-related quotas, there is no evidence of addressing an active security vulnerability.

Diff

diff --git a/sms-voice/latest/userguide/quotas.md b/sms-voice/latest/userguide/quotas.md
index dd725d0e8..914671253 100644
--- a//sms-voice/latest/userguide/quotas.md
+++ b//sms-voice/latest/userguide/quotas.md
@@ -5 +5 @@
-SMS and MMS quotas10DLC quotasProtect configuration quotasRegistration quotasVoice quotasRequesting a quota increase
+SMS and MMS quotas10DLC quotasProtect configuration quotasRegistration quotasVoice quotasRequesting a quota increase with SupportRequesting a quota increase using AWS Service Quotas
@@ -11 +11 @@ Your AWS account has default quotas, formerly referred to as limits, for each AW
-To request a quota increase, see Requesting a quota increase.
+To request a quota increase, see Requesting a quota increase with Support.
@@ -126,0 +127 @@ Number of origination identities that can be associated with a phone number pool
+Number of SenderIDs | 200 per account | Yes  
@@ -144 +145 @@ Resource | Default quota | Eligible for increase
-Number of protect configurations | 25 per account | No  
+Number of protect configurations | 25 per account | Yes  
@@ -192 +193 @@ Number of configuration sets |  10,000 voice configuration sets  | No
-## Requesting a quota increase
+## Requesting a quota increase with Support
@@ -244,0 +246,27 @@ If the value in the **Eligible for Increase** column in any of the preceding tab
+## Requesting a quota increase using AWS Service Quotas
+
+Increase your quotas at the account or resource level in Getting Started with the AWS Management Console.
+
+###### To request a service quota increase
+
+  1. Sign in to the **AWS Management Console** and open the **Service Quotas** console at [https://console.aws.amazon.com/servicequotas/home](https://console.aws.amazon.com/https://console.aws.amazon.com/servicequotas/home).
+
+  2. In the navigation pane, choose **AWS Services**.
+
+  3. Choose an AWS service from the list, or enter the name of the service in the search box.
+
+  4. If the quota is adjustable, you can request a quota increase at either the account-level or resource-level, based on the value listed in the **Adjustability** column.
+
+     * **Account-level** \- Request a quota increase at the account-level for an account-level quota such as **TextMessageMonthlySpend per Region for AWS End User Messaging**. To request an account-level increase, select the quota from the list and choose **Request increase at account-level**.
+
+     * **Resource-level** \- Request a quota increase for a specific resource for a resource-level quota such as **TextMessageMonthlySpend for AWS End User Messaging**. To request a resource-level increase, choose the quota name to view additional information. Under the **Resource-level quotas** section, select the resource for which you want to increase the quota value, and choose **Request increase at resource-level**.
+
+  5. For the **Increase quota** value, enter the new value. The new value must be greater than the current value.
+
+  6. Choose **Request**.
+
+  7. To view any pending or recently resolved requests in the console, navigate to the **Request history** tab from the service's details page or choose **Dashboard** from the navigation pane. For pending requests, choose the status of the request to open the request receipt. The initial status of a request is **Pending**. After the status changes to **Quota requested** , the Support case number is shown. Choose the case number to open the ticket for your request.
+
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