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AWS connect documentation change

Service: connect · 2025-06-13 · Documentation low

File: connect/latest/adminguide/enable-outbound-campaigns-customer-profiles.md

Summary

Updated interface screenshots and captions to show KMS encryption configuration, error handling, and setup process for outbound campaigns

Security assessment

Added documentation about KMS encryption configuration options for outbound campaigns data, which is a security feature. No evidence of addressing a specific vulnerability.

Diff

diff --git a/connect/latest/adminguide/enable-outbound-campaigns-customer-profiles.md b/connect/latest/adminguide/enable-outbound-campaigns-customer-profiles.md
index 1055cf6d9..92b5d30b3 100644
--- a//connect/latest/adminguide/enable-outbound-campaigns-customer-profiles.md
+++ b//connect/latest/adminguide/enable-outbound-campaigns-customer-profiles.md
@@ -38 +38 @@ Existing customers enable outbound campaignsHow to delete Outbound campaigns con
-![Three-step process for enabling outbound campaigns in Amazon Connect with icons.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-1.png)
+![Outbound campaigns page showing the Enable button for first-time setup.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-1.png)
@@ -45 +45 @@ Existing customers enable outbound campaignsHow to delete Outbound campaigns con
-![Amazon Connect interface for enabling outbound campaigns with encryption settings.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-2.png)
+![KMS configuration page for outbound campaigns showing encryption options.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-2.png)
@@ -58 +58 @@ The KMS configuration will only be used for the outbound campaigns configuration
-![Three-step process for setting up outbound campaigns in Amazon Connect.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-3.png)
+![Notification banner indicating resources are being created for outbound campaigns.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-3.png)
@@ -65 +65 @@ The KMS configuration will only be used for the outbound campaigns configuration
-![Outbound campaigns interface showing steps to enable campaigns, channels, and integrate data sources.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-4.png)
+![Success banner confirming outbound campaigns have been successfully enabled.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-4.png)
@@ -95 +95 @@ The KMS configuration will only be used for the outbound campaigns configuration
-![Three-step process for enabling outbound campaigns in Amazon Connect, with icons.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-5.png)
+![Outbound campaigns page showing the Upgrade button for previously enabled campaigns.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-5.png)
@@ -102 +102 @@ The KMS configuration will only be used for the outbound campaigns configuration
-![Amazon Connect outbound campaigns setup process with three steps: enable campaigns, channels, and integrate data sources.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-6.png)
+![Upgrade confirmation dialog for outbound campaigns explaining new capabilities.](/images/connect/latest/adminguide/images/existing-customers-enable-outbound-campaigns-6.png)
@@ -123 +123 @@ When creating instance if you see a warning banner, you are either missing some
-![Warning banner indicating instance creation issues and steps to resolve permissions.](/images/connect/latest/adminguide/images/error-state-and-troubleshooting-1.png)
+![Warning banner showing permission issues or failed resource creation during instance setup.](/images/connect/latest/adminguide/images/error-state-and-troubleshooting-1.png)
@@ -127,2 +127,2 @@ When creating instance if you see a warning banner, you are either missing some
-Already associated with another customer profiles domain, cannot be associated with multiple domains. |  An Outbound campaign can only be associated to one customer profile or one knowledge base at a time.  | You can either use the associated Customer Profiles domain, go back to the Customer Profiles domain page, and re-associate the domain, or you can find out which domain is associated by using the `connect-campaign:ListConnectInstanceIntegrations` API to find the Customer Profiles domain Arn. If needed, you can delete the integration between Outbound campaigns and Customer Profiles and re-associate it by deleting the integration by using the `connect-campaigns:DeleteConnectInstanceIntegration` API. |  ![Amazon Connect outbound campaigns interface with error message and setup steps.](/images/connect/latest/adminguide/images/error-state-and-troubleshooting-2.png)  
-Outbound campaigns has been created. However, some features may not work as expected. Please check your settings and try again. |  A resource failed to configure correctly. However, some resources succeeded. The error message will help indicate to the customer what went wrong. |  Follow the instructions on the warn/error banner. |  ![Amazon Connect outbound campaigns interface showing setup steps and upgrade option.](/images/connect/latest/adminguide/images/error-state-and-troubleshooting-3.png)  
+Already associated with another customer profiles domain, cannot be associated with multiple domains. |  An Outbound campaign can only be associated to one customer profile or one knowledge base at a time.  | You can either use the associated Customer Profiles domain, go back to the Customer Profiles domain page, and re-associate the domain, or you can find out which domain is associated by using the `connect-campaign:ListConnectInstanceIntegrations` API to find the Customer Profiles domain Arn. If needed, you can delete the integration between Outbound campaigns and Customer Profiles and re-associate it by deleting the integration by using the `connect-campaigns:DeleteConnectInstanceIntegration` API. |  ![Error message indicating a campaign is already associated with another customer profiles domain.](/images/connect/latest/adminguide/images/error-state-and-troubleshooting-2.png)  
+Outbound campaigns has been created. However, some features may not work as expected. Please check your settings and try again. |  A resource failed to configure correctly. However, some resources succeeded. The error message will help indicate to the customer what went wrong. |  Follow the instructions on the warn/error banner. |  ![Warning message showing partial success with outbound campaigns creation but with potential issues.](/images/connect/latest/adminguide/images/error-state-and-troubleshooting-3.png)