AWS connect documentation change
Summary
Updated prerequisites wording, added navigation steps, clarified configuration options for calculated attributes, and added details about event settings/data retention limits
Security assessment
Changes focus on improving documentation clarity and configuration details. While security profile permissions are mentioned as prerequisites, this is routine guidance rather than addressing a specific security vulnerability. The note about data retention limits relates to system behavior, not security controls.
Diff
diff --git a/connect/latest/adminguide/calculated-attributes-admin-website-create.md b/connect/latest/adminguide/calculated-attributes-admin-website-create.md index cf4c2df26..515b9134a 100644 --- a//connect/latest/adminguide/calculated-attributes-admin-website-create.md +++ b//connect/latest/adminguide/calculated-attributes-admin-website-create.md @@ -7 +7 @@ - 1. To create calculated attributes, ensure that you have created security profiles permissions as a prerequisite. For more information, see [Update permissions for calculated attributes in Amazon Connect Customer Profiles](./security-profile-customer-profile-calc-attribs.html). + 1. Prerequisites: Ensure you have the necessary security profile permissions. For more information, see [Update permissions for calculated attributes in Amazon Connect Customer Profiles](./security-profile-customer-profile-calc-attribs.html). @@ -9 +9 @@ - 2. Choose **Create attribute** in the **Calculated attributes** table view. + 2. In Amazon Connect admin website, navigate to **Customer Profiles** , **Calculated attributes** , choose **Create attribute** in the **Calculated attributes** table view. @@ -13 +13 @@ - 3. To create a calculated attribute, assign a name, add the description (optional), and choose the required fields: + 3. To create a calculated attribute, assign a descriptive name, add description (optional) with details about the attribute, and configure the required fields: @@ -25 +25 @@ If you are selecting an attribute from a standard object type (`_asset`, `_case` - 4. Additionally, you can add another attribute by selecting the _plus_ icon. You can choose up to two attributes to calculate. When multiple attributes are chosen, they must be combined by an operator. Specify an operator such as _plus_ or _minus_ to combine the attribute values. + 4. Additionally, you can add another attribute by selecting the _plus_ icon. You can choose up to two attributes to calculate and combine them by an operator. Specify an operator such as _plus_ or _minus_ to combine the attribute values. @@ -29 +29 @@ If you are selecting an attribute from a standard object type (`_asset`, `_case` - 5. Once the calculation is selected , you can select the time period (up to 366 days) and the number of events (up to 100) under the **Event settings**. An output will be returned when there is at least one event during the specified time period. + 5. Once the calculation is selected, you can optionally configure the Number of events, Time period, and Source timestamp. By default, calculated attributes is configured to use unlimited events, an unlimited time period, and a timestamp based on ingestion date. @@ -31 +31,11 @@ If you are selecting an attribute from a standard object type (`_asset`, `_case` - 6. Optionally, you can specify event filters to define which criteria to match. Events that match the criteria will be used for the calculation of the calculated attribute. See [Set up event filters](./calculated-attributes-admin-website-event-filters.html) for more information. +An output is returned when there is at least one event during the specified time period. + + * **Number of events:** configure limit or use unlimited (default) + + * **Time period:** set specific timeframe or use unlimited (default) + + * **Source timestamp:** choose between a specific timestamp field or ingestion date (default) + +###### Note + +While there's no event limit, a data size limit exists where oldest data will be replaced by newer data. Source timestamp cannot be changed after creation. @@ -35 +45,3 @@ If you are selecting an attribute from a standard object type (`_asset`, `_case` - 7. Choose **Create** to create the calculated attribute. + 6. Optionally, you can define criteria to include only relevant events in calculations. See [Set up event filters](./calculated-attributes-admin-website-event-filters.html) for more information. + + 7. Select **Create** to create the calculated attribute. @@ -37 +49 @@ If you are selecting an attribute from a standard object type (`_asset`, `_case` - 8. After a calculated attribute has been created successfully, a banner is displayed on the table view with a link to add a flow for a calculated attribute. + 8. After a calculated attribute has been created successfully, a banner is displayed on the table view for using the calculated attribute in a segment or flow. You will also be able to view the status of calculated attributes based on the readiness. @@ -50 +62 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please -Set up calculated attributes +Getting started with calculated attributes