AWS connect documentation change
Summary
Expanded list of supported languages for theme detection and reduced minimum required contacts for report generation from 1,000 to 300
Security assessment
Feature enhancement and threshold adjustment with no direct security impact.
Diff
diff --git a/connect/latest/adminguide/use-theme-detection.md b/connect/latest/adminguide/use-theme-detection.md index b617c2ef3..7d16b93eb 100644 --- a//connect/latest/adminguide/use-theme-detection.md +++ b//connect/latest/adminguide/use-theme-detection.md @@ -13 +13,13 @@ Use theme detection to discover previously unknown or emerging contact themes fr - * Theme detection is available in some languages supported by Amazon Connect Contact Lens. For more information, see [Theme detection](./supported-languages.html#supported-languages-contact-lens) in the _Languages supported by Amazon Connect_ topic. + * Theme detection is available in the following languages supported by Amazon Connect Contact Lens: + +Language (country) | Language code +---|--- +English (United States) | en-US +English (United Kingdom) | en-GB +English (Australia) | en-AU +English (India) | en-IN +English (Ireland) | en-IE +English (Scotland) | en-AB +English (Wales) | en-WL +English (New Zealand) | en-NZ +English (South Africa) | en-ZA @@ -17 +29 @@ Use theme detection to discover previously unknown or emerging contact themes fr - * The **Generate themes report** button is enabled only when your saved search contains at least 1,000 contacts with issues detected by Contact Lens. + * The **Generate themes report** button is enabled only when your saved search contains at least 300 contacts with issues detected by Contact Lens. @@ -46 +58 @@ Use theme detection to discover previously unknown or emerging contact themes fr -Your search query must return at least 1,000 contacts with issues detected by Contact Lens. Otherwise, the **Generate themes report** button is not enabled. +Your search query must return at least 300 contacts with issues detected by Contact Lens. Otherwise, the **Generate themes report** button is not enabled.