AWS systems-manager documentation change
Summary
Added troubleshooting guidance for 'Failed to find platform' error when distributing TrendMicro packages on Oracle Linux
Security assessment
Addresses a platform compatibility issue with third-party software distribution. While TrendMicro is a security product, the change focuses on troubleshooting package installation, not introducing or documenting security controls.
Diff
diff --git a/systems-manager/latest/userguide/distributor-troubleshooting.md b/systems-manager/latest/userguide/distributor-troubleshooting.md index c1613444e..4917c4351 100644 --- a//systems-manager/latest/userguide/distributor-troubleshooting.md +++ b//systems-manager/latest/userguide/distributor-troubleshooting.md @@ -5 +5 @@ -Wrong package with the same name is installedError: Failed to retrieve manifest: Could not find latest version of packageError: Failed to retrieve manifest: Validation exceptionPackage isn't supported (package is missing install action)Error: Failed to download manifest : Document with name does not existUpload failed. +Wrong package with the same name is installedError: Failed to retrieve manifest: Could not find latest version of packageError: Failed to retrieve manifest: Validation exceptionPackage isn't supported (package is missing install action)Error: Failed to download manifest : Document with name does not existUpload failed.Error: Failed to find platform: no manifest found for platform: oracle, version 8.9, architecture x86_64 @@ -24,0 +25,2 @@ The following information can help you troubleshoot problems that might occur wh + * Error: Failed to find platform: no manifest found for platform: oracle, version 8.9, architecture x86_64 + @@ -95,0 +98,16 @@ The following information can help you troubleshoot problems that might occur wh +## Error: Failed to find platform: no manifest found for platform: oracle, version 8.9, architecture x86_64 + +**Problem:** You received an error like the following. + + + Failed to find platform: no manifest found for platform: oracle, version 8.9, architecture x86_64 + +**Cause:** While attempting to distribute a `TrendMicro-CloudOne-WorkloadSecurity` package using Distributor, the package fails to install on Oracle Linux EC2 instances. + +**Solution:** Download the package you want to distribute from the [Trend Micro Deep Security Software](https://help.deepsecurity.trendmicro.com/software.html) site. Create an `.rpm` software package using the [Distributor Simple workflow process](https://docs.aws.amazon.com/latest/userguide/distributor-working-with-packages-create.html#distributor-working-with-packages-create-simple). Set the following values for the package and complete the upload software package using Distributor: + + + Platform version: _any + Target platform: oracle + Architecture: x86_64 +