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AWS partner-central documentation change

Service: partner-central · 2025-05-31 · Documentation low

File: partner-central/latest/crm/crm-connector-feature-list.md

Summary

Updated documentation to reflect transition from ACE features to CRM with Amazon S3 integration, added Partner Central API integration details, restructured feature lists, and updated migration guidance

Security assessment

Changes focus on feature renaming, integration methods (transition from S3-based to API-based), and documentation structure updates. No explicit security vulnerabilities, patches, or security controls are mentioned. The note about AWS stopping new S3 integrations in 2024 appears to be a deprecation notice rather than a security remediation.

Diff

diff --git a/partner-central/latest/crm/crm-connector-feature-list.md b/partner-central/latest/crm/crm-connector-feature-list.md
index 421f1d02a..b75ee4c24 100644
--- a//partner-central/latest/crm/crm-connector-feature-list.md
+++ b//partner-central/latest/crm/crm-connector-feature-list.md
@@ -5 +5 @@
-Partner Central API featuresACE featuresAWS Marketplace features
+Partner Central API featuresCRM with Amazon S3 featuresAWS Marketplace features
@@ -9 +9 @@ Partner Central API featuresACE featuresAWS Marketplace features
-The lists in the following sections describe the features provided by the AWS Partner Central API and the AWS Partner CRM connector for Salesforce.
+The following topics describe the features provided by the AWS Partner CRM connector. The features support AWS Partner (APN) customer engagements, manage opportunities and leads, and integrate Salesforce with AWS Marketplace. You can enable any combination of the features as needed to meet your business needs and AWS engagement models.
@@ -15 +15 @@ The lists in the following sections describe the features provided by the AWS Pa
-  * ACE features
+  * CRM with Amazon S3 features
@@ -24 +24 @@ The lists in the following sections describe the features provided by the AWS Pa
-AWS Partner Central API provides the following features:
+The AWS Partner Central API provides the following features:
@@ -30 +30 @@ AWS Partner Central API provides the following features:
-    * **Approval Status** – Accept or reject AWS Referred Opportunities. 
+    * **Approval Status** – Accept or reject AWS referred opportunities. 
@@ -32 +32 @@ AWS Partner Central API provides the following features:
-    * **Associate or Disassociate** – Associate or disassociate an opportunity with Partner Solutions, AWS Products, and AWS Marketplace Offers throughout the opportunity lifecycle. 
+    * **Associate or Disassociate** – Associate or disassociate an opportunity with Partner Solutions, AWS products, and AWS Marketplace offers throughout the opportunity lifecycle. 
@@ -34 +34 @@ AWS Partner Central API provides the following features:
-    * **Assign** – Reassign an opportunity to another user within your Partner Central account. 
+    * **Assign** – Reassign an opportunity to another user in your Partner Central account. 
@@ -38 +38 @@ AWS Partner Central API provides the following features:
-  * Partners can use the **AWS Marketplace notifications** tab to view the events generated by AWS EventBridge. Events include  _Opportunity Created_ , _Opportunity Updated_ , Engagement Invitation _Accepted_ , and Engagement Invitation _Rejected_. 
+  * Partners can use the **AWS Marketplace notifications** tab to view the events generated by Amazon EventBridge. Events include  _Opportunity Created_ , _Opportunity Updated_ , Engagement Invitation _Accepted_ , and Engagement Invitation _Rejected_. 
@@ -45 +45 @@ AWS Partner Central API provides the following features:
-  * To start using the AWS Partner Central API, see [AWS Partner Central API prerequisites](./ace-prerequisites.html#partner-central-api-prerequisites), later in this section.
+  * To start using the AWS Partner Central API, refer to the [AWS Partner Central API Reference](https://docs.aws.amazon.com/partner-central/latest/crm/aws-partner-crm-integration.html).
@@ -47 +47 @@ AWS Partner Central API provides the following features:
-  * If you want to migrate from the ACE CRM integration to the AWS Partner Central API, see [Upgrading to the Partner Central API](./upgrade-crm-api.html) before proceeding.
+  * To migrate from an earlier CRM with Amazon S3 integration to the AWS Partner Central API, refer to [Upgrading from a CRM with Amazon S3 integration to the Partner Central API](./upgrade-crm-api.html) before proceeding.
@@ -52 +52 @@ AWS Partner Central API provides the following features:
-## ACE features
+Integrating the CRM connector with the AWS Partner Central API does the following:
@@ -54 +54 @@ AWS Partner Central API provides the following features:
-The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and APN customer engagements (ACE). The following sections describe features that are supported by AWS Marketplace and ACE. 
+  * Enables near real-time, two-way synching of ACE Opportunity records. 
@@ -56 +56 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-  * AWS originated opportunities — This lets you receive opportunities directly from AWS within your Salesforce CRM. These opportunities are potential cosell deals where AWS identifies a customer that could benefit from your solution.
+  * Replaces the Amazon S3-based CRM integration. AWS supports the earlier integrations, but stopped accepting new integrations in 2024.
@@ -58 +58 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-  * Partner-originated opportunities — This facilitates creating and managing cosell opportunities that you identify. You can create opportunities within Salesforce and link them to relevant AWS services that can help streamline collaboration efforts with AWS.
+  * Partners who receive ACE leads from AWS continue to use their Amazon S3-based integrations.
@@ -60 +59,0 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-  * AWS lead referrals — This lets you receive leads from AWS that might be a good fit for your offerings. These leads could be potential customers who expressed an interest in solutions like yours.
@@ -62 +61,19 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-  * Dashboard — This provides a centralized overview within Salesforce of your cosell activities with AWS. Depending on your configuration, this can include opportunities and leads.
+
+
+After you install the AWS Partner CRM connector, you configure it for use with an AWS Partner Central API integration. For more information about configuring, refer to [Configuring the connector for a Partner Central API integration](./p-c-api-integration.html) later in this section.
+
+For information about creating a custom AWS Partner Central API integration, refer to the [AWS Partner Central API Reference](https://docs.aws.amazon.com/partner-central/latest/APIReference/aws-partner-central-api-reference-guide.html). 
+
+## CRM with Amazon S3 features
+
+The CRM connector provides the following features when you configure it for an earlier CRM with Amazon S3 integration. 
+
+  * AWS-originated opportunities – In Salesforce, you can exchange coselling opportunities with AWS Sales. You receive opportunities when AWS Sales identifies a customer that could benefit from your solution.
+
+  * Partner-originated opportunities – In Salesforce, you can exchange coselling opportunities with other partners. You can create opportunities and link them to relevant AWS services. That can help streamline collaboration efforts.
+
+  * AWS lead referrals – This lets you receive leads from AWS that might be a good fit for your offerings. These leads can be potential customers who express an interest in your solutions.
+
+  * Dashboard – A centralized overview in Salesforce of your coselling activities. Depending on how you configure the connector, this can include opportunities and leads. 
+
+For more information about configuring the CRM connector, refer to [Configuring the CRM connector](./configure-crm-connector.html) later in this guide.
@@ -69 +86 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-**Multiple AWS Marketplace seller accounts** — Manage private offers, resale authorizations, and other functions for your AWS Marketplace seller accounts within a single Salesforce instance. 
+**Multiple AWS Marketplace seller accounts** – In Salesforce, you can manage private offers, resale authorizations, and other functions for your AWS Marketplace seller accounts . 
@@ -71 +88 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-**Supported AWS Marketplace product types** — The connector currently integrates with the following AWS Marketplace product types:
+**Supported AWS Marketplace product types** – The connector supports the following product types:
@@ -82 +99 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-**Dashboards** — Provide a consolidated overview of your private offers within Salesforce. 
+**Dashboards** – A consolidated overview in Salesforce of your private offers. 
@@ -86 +103,3 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-**AWS Marketplace products**
+The CRM connector provides the following features for ISVs.
+
+###### General features
@@ -88 +107 @@ The AWS Partner CRM connector for Salesforce integrates with AWS Marketplace and
-View your existing AWS Marketplace product listings within Salesforce. This lets you manage your product portfolio and cosell activities. 
+  * In Salesforce, view your AWS Marketplace product listings, and manage product portfolios and coselling activities. 
@@ -90 +109 @@ View your existing AWS Marketplace product listings within Salesforce. This lets
-**Private offers**
+  * In Salesforce, create and manage private offers for your listed AWS Marketplace products. Create flexible payment schedules for all supported private offers. For SaaS and contract offerings, create future dated agreements.
@@ -92 +111 @@ View your existing AWS Marketplace product listings within Salesforce. This lets
-Create and manage private offers for your listed AWS Marketplace products within Salesforce. Flexible payment schedules are available for all supported private offers. Future dated agreements are supported only for private SaaS and contract offerings.
+  * Speed the process of adopting the connector by importing private offers.
@@ -94 +112,0 @@ Create and manage private offers for your listed AWS Marketplace products within
-**Import existing private offers**
@@ -96 +113,0 @@ Create and manage private offers for your listed AWS Marketplace products within
-You can expedite the transition process by importing existing AWS Marketplace offers directly into the connector.
@@ -98 +114,0 @@ You can expedite the transition process by importing existing AWS Marketplace of
-###### **Private offer management**
@@ -100 +116 @@ You can expedite the transition process by importing existing AWS Marketplace of
-  * Create/publish — Publish private offers from within Salesforce.
+###### Private offer management features
@@ -102 +118 @@ You can expedite the transition process by importing existing AWS Marketplace of
-  * Draft — Save private offers as drafts for future editing before publishing them.
+  * Create/publish – Use Salesforce to publish private offers.
@@ -104 +120 @@ You can expedite the transition process by importing existing AWS Marketplace of
-  * Modify — Modify the private offer's expiration date.
+  * Draft – Save private offers as drafts before publishing them.
@@ -106 +122 @@ You can expedite the transition process by importing existing AWS Marketplace of
-  * Cancel — Remove offers that have been published.
+  * Modify – Change a private offer's expiration date.
@@ -108 +124 @@ You can expedite the transition process by importing existing AWS Marketplace of
-  * Clone — Create a copy of an existing private offer as a starting point for a new offer.
+  * Cancel – Remove published private offers.
@@ -109,0 +126 @@ You can expedite the transition process by importing existing AWS Marketplace of
+  * Clone – Create a copy of a private offer as a starting point for a new offer.
@@ -113 +129,0 @@ You can expedite the transition process by importing existing AWS Marketplace of
-**Agreements**
@@ -115 +131 @@ You can expedite the transition process by importing existing AWS Marketplace of
-  * View — Access and reference existing AWS Marketplace agreements in Salesforce. 
+###### Agreement management features
@@ -117 +133 @@ You can expedite the transition process by importing existing AWS Marketplace of
-  * Import — To centralize management, import existing agreements from AWS Marketplace into the connector. 
+  * View – Access AWS Marketplace agreements in Salesforce. 
@@ -118,0 +135 @@ You can expedite the transition process by importing existing AWS Marketplace of
+  * Import – Import agreements from AWS Marketplace into the connector. 
@@ -122 +138,0 @@ You can expedite the transition process by importing existing AWS Marketplace of
-**Agreement-based offers**
@@ -124 +140 @@ You can expedite the transition process by importing existing AWS Marketplace of
-  * Creating agreement-based offers — Use existing agreements to create targeted customer offers, which helps to simplify the quoting and purchasing process.
+###### Features for agreement-based offers
@@ -125,0 +142 @@ You can expedite the transition process by importing existing AWS Marketplace of
+  * Agreement-based offers – Use agreements to create targeted customer offers. This helps simplify the quoting and purchasing process.
@@ -129 +145,0 @@ You can expedite the transition process by importing existing AWS Marketplace of
-**Resale authorizations**
@@ -131 +147 @@ You can expedite the transition process by importing existing AWS Marketplace of
-Manage the lifecycle of resale authorizations within Salesforce, which includes the following:
+###### Resale authorization features
@@ -133 +149 @@ Manage the lifecycle of resale authorizations within Salesforce, which includes
-  * Create/publish — Create a resale authorization to authorize an AWS channel partner to resell your product.
+  * Create/publish – Create resale authorizations and enable AWS Marketplace channel partners to resell your products.
@@ -135 +151 @@ Manage the lifecycle of resale authorizations within Salesforce, which includes
-  * Draft — Save resale authorization requests for further review before submitting them.
+  * Draft – Save resale authorization requests for review before submitting them.
@@ -137 +153 @@ Manage the lifecycle of resale authorizations within Salesforce, which includes
-  * Deactivate — If a resale authorization is no longer required, you can deactivate it within the connector.
+  * Deactivate – Use the connector to deactivate resale authorizations that you no longer need.
@@ -139 +155 @@ Manage the lifecycle of resale authorizations within Salesforce, which includes
-  * Clone — Clone existing resale authorizations to expedite the creation of new resale authorizations.
+  * Clone – Clone a resale authorizations to speed the creation of a new resale authorization.
@@ -144 +160 @@ Manage the lifecycle of resale authorizations within Salesforce, which includes
-**Channel partner features**
+**Channel Partner features**
@@ -146 +162 @@ Manage the lifecycle of resale authorizations within Salesforce, which includes
-If you're part of the AWS Marketplace channel partner program, you can use shared-resale authorizations to simplify the process of reselling products to your channel partners. The connector lets you do the following:
+If you enrolled as AWS Marketplace Channel Partner, you can use shared resale authorizations to simplify the process of reselling products to your channel partners. The connector lets you do the following:
@@ -148 +164 @@ If you're part of the AWS Marketplace channel partner program, you can use share
-  * View — Access and review shared-resale authorizations within Salesforce.
+  * View shared resale authorizations in Salesforce.
@@ -150 +166 @@ If you're part of the AWS Marketplace channel partner program, you can use share
-  * Manage — Channel partner private offers have the same functions as private offers, such as **Create/publish** , **Modify** , **Cancel** , and **Clone**.
+  * Use the same management functions as private offers: **Create/publish** , **Modify** , **Cancel** , and **Clone**.
@@ -161 +177 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please
-AWS Partner CRM connector
+CRM connector overview
@@ -163 +179 @@ AWS Partner CRM connector
-Release notes
+Installing the connector