AWS prescriptive-guidance documentation change
Summary
Removed paragraph about Amazon Connect Voice ID caller authentication feature
Security assessment
Removal of documentation about a security-related feature (Voice ID) but no evidence of addressing a security vulnerability. Reduces security documentation rather than adding it.
Diff
diff --git a/prescriptive-guidance/latest/migrate-avaya-to-connect-lex/targeted-business-outcomes.md b/prescriptive-guidance/latest/migrate-avaya-to-connect-lex/targeted-business-outcomes.md index 9d975a70a..0b7ad7622 100644 --- a//prescriptive-guidance/latest/migrate-avaya-to-connect-lex/targeted-business-outcomes.md +++ b//prescriptive-guidance/latest/migrate-avaya-to-connect-lex/targeted-business-outcomes.md @@ -36,2 +35,0 @@ In certain scenarios, calls might be incorrectly classified and route to the inc -[Amazon Connect Voice ID](https://docs.aws.amazon.com/connect/latest/adminguide/voice-id.html) uses voice characteristics, such as speech rhythm, pitch, intonation, and loudness, to provide real-time caller authentication. This can help prevent fraud, which is extremely important when building and retaining customer trust. -