AWS managedservices documentation change
Summary
Updated supported OS versions (AlmaLinux, Oracle Linux, RHEL, SUSE, Ubuntu), extended Amazon Linux 2 support date to 2026, and added detailed Middle East (UAE) Region feature availability table
Security assessment
Changes primarily update supported OS versions and clarify regional feature limitations. While the UAE Region section mentions security controls like GuardDuty aren't proactively deployed, this documents existing limitations rather than addressing a specific vulnerability.
Diff
diff --git a/managedservices/latest/accelerate-guide/acc-sd.md b/managedservices/latest/accelerate-guide/acc-sd.md index e6d08c7ba..a5d94dac1 100644 --- a//managedservices/latest/accelerate-guide/acc-sd.md +++ b//managedservices/latest/accelerate-guide/acc-sd.md @@ -98 +98 @@ To enable a Region, see [Enabling a Region](https://docs.aws.amazon.com/general/ - * AlmaLinux 8.3-8.9, 9.0-9.2 (AlmaLinux is only supported with x86 architecture) + * AlmaLinux 8.3-8.9, 9.x (AlmaLinux is only supported with x86 architecture) @@ -102 +102 @@ To enable a Region, see [Enabling a Region](https://docs.aws.amazon.com/general/ - * Amazon Linux 2 (**expected AMS support end date June 30, 2025**) + * Amazon Linux 2 (**expected AMS support end date June 30, 2026**) @@ -104 +104 @@ To enable a Region, see [Enabling a Region](https://docs.aws.amazon.com/general/ - * Oracle Linux 9.0-9.3, 8.0-8.9, 7.5-7.9 + * Oracle Linux 9.x, 8.x @@ -106 +106 @@ To enable a Region, see [Enabling a Region](https://docs.aws.amazon.com/general/ - * Red Hat Enterprise Linux (RHEL) 9.0-9.4, 8.0-8.10 + * Red Hat Enterprise Linux (RHEL) 9.x, 8.x @@ -108 +108 @@ To enable a Region, see [Enabling a Region](https://docs.aws.amazon.com/general/ - * SUSE Linux Enterprise Server 15 SP5 and SAP specific versions, SUSE Linux Enterprise Server 12 SP5 and SAP specific versions. + * SUSE Linux Enterprise Server 15 SP6 and SAP specific versions @@ -112 +112 @@ To enable a Region, see [Enabling a Region](https://docs.aws.amazon.com/general/ - * Ubuntu 20.04, 22.04 + * Ubuntu 20.04, 22.04, 24.04 @@ -132 +132,3 @@ AMS-required agents may include but are not limited to: AWS Systems Manager, Ama - * SUSE Linux Enterprise Server 15 SP3 and SP4 + * SUSE Linux Enterprise Server 15 SP3, SP4, and SP5 + + * SUSE Linux Enterprise Server 12 SP5 @@ -137,0 +140,2 @@ AMS-required agents may include but are not limited to: AWS Systems Manager, Ama + * Oracle Linux 7.5-7.9 + @@ -166 +170,11 @@ AWS Managed Services provides operational management support services for the fo -AMS Accelerate for the Middle East (UAE) Region includes limited supported features. AMS customer account access activity in this Region is triggered by service requests submitted by customers. For more information on feature availability in the UAE Region, consult your AWS Cloud Service Delivery Manager. +AMS Accelerate for the Middle East (UAE) Region supports a set of in-scope features as described in the following table. Access to the AMS account console and instances in this Region is driven exclusively by inbound service request triggers. For more information about the availability of Accelerate in the Middle East (UAE) Region, consult your account manager or AWS Cloud Service Delivery Manager (CSDM). + +AMS Accelerate in-scope features for Middle East (UAE) Region | Feature description +---|--- +Incident Management | AMS provides incident response and assistance to help your team resolve issues. For AMS to assist you with incident management, you need to submit a service request. AMS doesn't proactively detect or respond to incidents in this Region. +Monitoring | After recieving a service request from you, AMS can assist with resource remediation. AMS uses automated remediation, people, and process to bring your resources back to a healthy state. AMS doesn't configure baseline CloudWatch events and alarms in this Region. If you have existing monitoring tools, proactive tracking of your resources might be available based on Cloud Architect (CA) and CSDM assessment. +Security | After recieving a service request from you, AMS can assist with security issue remediation. AMS doesn't deploy security controls such as AWS Config Rules and GuardDuty or monitor security findings in this Region. If you have existing security tools, proactive security monitoring might be available based on CA and CSDM assessment. +Patch Management | AMS can apply vendor updates to Amazon EC2 instances for supported operating systems during chosen maintenance windows, and create pre-patching snapshots. For AMS to assist you with patch management, you need to submit a service request. AMS patch notifications and reports aren't available in this Region. +Backup Management | AMS can create and store snapshots for AWS services supported by AWS Backup, and assist with backup remediation. For AMS to assist you with backup management, you need to submit a service request. AMS doesn't track backup jobs in this Region. +Designated Experts | AMS designates a Cloud Architect (CA) and a Cloud Service Delivery Manager (CSDM) to partner with customer organizations and drive operational and security excellence. +Service Request Management | To request information about your managed environment, AMS, or AWS service offerings, submit service requests through the AMS Accelerate console. You can submit a service request for "How to" questions about AWS services and features, or to request AMS services that are available in this Region, as described in this table.