AWS connect medium security documentation change
Summary
Enhanced phone number portability requirements and ID documentation rules for multiple countries (Australia, Greece, Iceland, Spain), including business registration requirements and authorization processes.
Security assessment
Added mandatory business registration requirements and authorization documents for number porting directly addresses potential fraud prevention and unauthorized number acquisition. Specific evidence: New requirements for Greek toll-free numbers and Icelandic local numbers to provide business registration documents demonstrate enhanced security controls.
Diff
diff --git a/connect/latest/adminguide/phone-number-requirements.md b/connect/latest/adminguide/phone-number-requirements.md index 688a75b29..bfe5496d2 100644 --- a//connect/latest/adminguide/phone-number-requirements.md +++ b//connect/latest/adminguide/phone-number-requirements.md @@ -96,3 +96,10 @@ Toll-free prefixes: +61 1300, +61 1800 | No | Your business address, a contact n -Portability windows | Required Documents ----|--- -Monday-Friday 8 AM -3:30 PM AEST/AEDT | +Type of number | Portability windows | Required Documents +---|---|--- +Local telephone numbers | Monday-Friday 8 AM -5 PM AEST/AEDT | + + 1. Last invoice + 2. Letter of Authorization (LOA): When you request porting services, we may provide you with a country-specific LOA template and explain how to complete it. + 3. Documents required for the Type of Number, as listed in the previous table for ordering phone numbers. + + +Toll-free prefixes: +61 13, +61 1800 | Monday-Friday 8 AM -3:30 PM AEST/AEDT | @@ -664,2 +671,2 @@ Type of Number | Are there ID requirements? | Acceptable Identification -Local telephone numbers: | Yes | Your business address. It must be a local address corresponding to the area code of the telephone number(s). -Toll-free prefixes: +30 800 | No | +Local telephone numbers: | Yes | Your business address. It must be a local address corresponding to the area code of the telephone number(s). A copy of your business registration in Greece (extracted within the last 12 months). +Toll-free prefixes: +30 800 | Yes | Your business address. It must be an address in Greece. A copy of your business registration in Greece (extracted within the last 12 months). @@ -775 +782 @@ Type of Number | Are there ID requirements? | Acceptable Identification -Local telephone numbers | No | +Local telephone numbers | Yes | Your business address in Iceland. A copy of your business registration in Iceland. @@ -1697 +1703,0 @@ Toll-free prefixes: +34 900 | No | -National prefixes: +34 902 | Yes | Your business address in Spain. A copy of the business registration (Agencia Tributaria or Registro Mercantil).