AWS connect medium security documentation change
Summary
Removed firewall allowlist guidance for S3 IP addresses and fixed broken link to RecordingsInfo section
Security assessment
Removal of firewall allowlist instructions for S3 IP addresses impacts security configurations. This could lead to misconfigured network rules if administrators follow outdated guidance, potentially blocking required connectivity for screen recording functionality.
Diff
diff --git a/connect/latest/adminguide/faq-screenrecording.md b/connect/latest/adminguide/faq-screenrecording.md index 5dda9ffe1..9571688e8 100644 --- a//connect/latest/adminguide/faq-screenrecording.md +++ b//connect/latest/adminguide/faq-screenrecording.md @@ -77,4 +76,0 @@ Screen recording is designed to work with custom CCP and agent workspace built w - * **What additional IP addresses do I need to add to my firewall allowlist?** - -To ensure smooth screen recording functionality, add to your allowlist the IP addresses associated with Amazon S3. These IP addresses are located in the [ipranges.json](https://docs.aws.amazon.com/vpc/latest/userguide/aws-ip-ranges.html) file specific to your AWS Region. For example, if you are in us-east-1, add the S3 IP addresses for that Region to your allowlist. - @@ -112 +108 @@ Yes, you can enable screen recording without call recording for a voice call. To -You can find the screen recording location in the [](./ctr-data-model.html#ctr-RecordingsInfo) section of the contact record. See the **Location** field. +You can find the screen recording location in the [RecordingsInfo](./ctr-data-model.html#ctr-RecordingsInfo) section of the contact record. See the **Location** field.