AWS connect documentation change
Summary
Updated documentation links from 'Amazon Connect Contact Lens' and 'Languages supported for Amazon Q...' to 'AI features' in multiple sections
Security assessment
The changes only modify documentation references and section links without introducing or modifying security-related content. This appears to be a documentation restructuring/navigation improvement rather than addressing security vulnerabilities or features.
Diff
diff --git a/connect/latest/adminguide/amazon-connect-release-notes.md b/connect/latest/adminguide/amazon-connect-release-notes.md index 8bb0392c4..9ee0f88a3 100644 --- a//connect/latest/adminguide/amazon-connect-release-notes.md +++ b//connect/latest/adminguide/amazon-connect-release-notes.md @@ -65 +65 @@ Amazon Connect Cases provides capabilities to help contact centers track and mee -In Amazon Connect Contact Lens, when you choose a language that is supported by sentiment analysis, and choose **Enable speech analytics** or **Enable chat analytics** , sentiment analysis is enabled by default for all agents and customers. For a list of languages supported by sentiment analysis, see [Amazon Connect Contact Lens](./supported-languages.html#supported-languages-contact-lens). For information about disabling sentiment analysis, see [Disable sentiment analysis](./enable-analytics.html#disable-sentiment-analysis-voice-and-chat). +In Amazon Connect Contact Lens, when you choose a language that is supported by sentiment analysis, and choose **Enable speech analytics** or **Enable chat analytics** , sentiment analysis is enabled by default for all agents and customers. For a list of languages supported by sentiment analysis, see [AI features](./supported-languages.html#supported-languages-contact-lens). For information about disabling sentiment analysis, see [Disable sentiment analysis](./enable-analytics.html#disable-sentiment-analysis-voice-and-chat). @@ -282 +282 @@ You can use the Amazon Connect admin website to permanently delete queues and ro -Customer service agents can chat with Q for assistance in their native language and Q will provide answers, knowledge article links, and recommended step-by-step guides in that language. New languages supported include: Chinese, French, French (Canadian), Italian, Japanese, Korean, Malay, Portuguese, Spanish, Swedish, and Tagalog. For the full list of supported languages, see [Languages supported for Amazon Q in Connect agent assistance use cases](./supported-languages.html#supported-languages-wisdom). +Customer service agents can chat with Q for assistance in their native language and Q will provide answers, knowledge article links, and recommended step-by-step guides in that language. New languages supported include: Chinese, French, French (Canadian), Italian, Japanese, Korean, Malay, Portuguese, Spanish, Swedish, and Tagalog. For the full list of supported languages, see [AI features](./supported-languages.html#supported-languages-contact-lens). @@ -499 +499 @@ Contact Lens can generate transcriptions in 10 more languages: Catalan (Spain), -With this launch, Contact Lens conversational analytics provides transcription support for 33 languages. For the complete list, see [Amazon Connect Contact Lens](./supported-languages.html#supported-languages-contact-lens). +With this launch, Contact Lens conversational analytics provides transcription support for 33 languages. For the complete list, see [AI features](./supported-languages.html#supported-languages-contact-lens).