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AWS connect documentation change

Service: connect · 2025-05-22 · Documentation low

File: connect/latest/adminguide/voiceid-ctr-fields.md

Summary

Added end of support notice for Amazon Connect Voice ID effective May 20, 2026

Security assessment

The change announces service deprecation but does not indicate any specific security vulnerability or weakness. While end-of-support could eventually lead to security risks if users continue using unsupported services, the notice itself is a standard lifecycle notification.

Diff

diff --git a/connect/latest/adminguide/voiceid-ctr-fields.md b/connect/latest/adminguide/voiceid-ctr-fields.md
index 8935d6dbb..a72a82fcc 100644
--- a//connect/latest/adminguide/voiceid-ctr-fields.md
+++ b//connect/latest/adminguide/voiceid-ctr-fields.md
@@ -8,0 +9,4 @@ Voice ID results in a contact record
+###### Note
+
+End of support notice: On May 20, 2026, AWS will end support for Amazon Connect Voice ID. After May 20, 2026, you will no longer be able to access Voice ID on the Amazon Connect console, access Voice ID features on the Amazon Connect admin website or Contact Control Panel, or access Voice ID resources. For more information, visit [Amazon Connect Voice ID end of support](https://docs.aws.amazon.com/connect/latest/adminguide/amazonconnect-voiceid-end-of-support.html). 
+