AWS wellarchitected documentation change
Summary
Updated AWS Health guidance with notification configuration and ITSM integration details
Security assessment
Enhances monitoring practices but does not specifically address security vulnerabilities or document security features. Focus remains on operational telemetry.
Diff
diff --git a/wellarchitected/latest/operational-excellence-pillar/ops_observability_dependency_telemetry.md b/wellarchitected/latest/operational-excellence-pillar/ops_observability_dependency_telemetry.md index 2a71eaf88..8ef45e628 100644 --- a//wellarchitected/latest/operational-excellence-pillar/ops_observability_dependency_telemetry.md +++ b//wellarchitected/latest/operational-excellence-pillar/ops_observability_dependency_telemetry.md @@ -53 +53 @@ To implement dependency telemetry effectively: - 4. **Stay informed with[ AWS Health Dashboard](https://aws.amazon.com/premiumsupport/technology/aws-health-dashboard/):** It provides alerts and remediation guidance when AWS is experiencing events that may impact your services. + 4. **Stay informed with[ AWS Health](https://aws.amazon.com/premiumsupport/technology/aws-health/):** AWS Health is the authoritative source of information about the health of your AWS Cloud resources. Use AWS Health to visualize and receive notifications about any current service events and upcoming changes, such as planned lifecycle events, so you can take steps to mitigate impacts. @@ -55 +55 @@ To implement dependency telemetry effectively: - 1. Monitor [AWS Health events with Amazon EventBridge rules](https://docs.aws.amazon.com/health/latest/ug/cloudwatch-events-health.html), or integrate programatically with AWS Health API to automate actions when you receive AWS Health events. These can be general actions, such as sending all planned lifecycle event messages to a chat interface, or specific actions, such as the initiation of a workflow in an IT service management tool. + 1. [Create purpose-fit AWS Health event notifications](https://docs.aws.amazon.com/health/latest/ug/user-notifications.html) to e-mail and chat channels through [AWS User Notifications](https://docs.aws.amazon.com/notifications/latest/userguide/what-is-service.html), and integrate programatically with [your monitoring and alerting tools through Amazon EventBridge](https://docs.aws.amazon.com/health/latest/ug/cloudwatch-events-health.html) or the [AWS Health API](https://docs.aws.amazon.com/health/latest/APIReference/Welcome.html). @@ -57 +57,3 @@ To implement dependency telemetry effectively: - 2. If you use AWS Organizations, [aggregate AWS Health events](https://docs.aws.amazon.com/health/latest/ug/aggregate-events.html) across accounts. + 2. Plan and track progress on health events that require action by integrating with change management or ITSM tools (like [Jira](https://docs.aws.amazon.com/smc/latest/ag/cloud-sys-health.html) or [ServiceNow](https://docs.aws.amazon.com/smc/latest/ag/sn-aws-health.html)) that you may already use through Amazon EventBridge or the AWS Health API. + + 3. If you use AWS Organizations, enable [organization view for AWS Health](https://docs.aws.amazon.com/health/latest/ug/aggregate-events.html) to aggregate AWS Health events across accounts.