AWS glue documentation change

Service: glue · 2025-05-16 · Documentation low

File: glue/latest/dg/freshdesk-reading-from-entities.md

Summary

Restructured documentation by splitting supported entities into 'Sync source' and 'Async source' sections, removed detailed field/operator tables, and replaced them with API reference links for each entity.

Security assessment

The changes focus on reorganizing entity documentation and removing granular field/operator details in favor of external API links. No explicit security vulnerabilities, patches, or security feature enhancements are mentioned. The removal of operator support details (e.g., EQUAL_TO, CONTAINS) could indirectly impact data filtering capabilities but lacks concrete evidence of addressing a security issue.

Diff

diff --git a/glue/latest/dg/freshdesk-reading-from-entities.md b/glue/latest/dg/freshdesk-reading-from-entities.md
index 7632e1f58..24237f1a7 100644
--- a//glue/latest/dg/freshdesk-reading-from-entities.md
+++ b//glue/latest/dg/freshdesk-reading-from-entities.md
@@ -13 +13 @@ A Freshdesk object you would like to read from. You will need the object name.
-**Supported entities for source** :
+**Supported entities for Sync source** :
@@ -37,0 +38,7 @@ Topic Comments | No | Yes | No | Yes | No
+**Supported entities for Async source** :
+
+Entity | API version | Can be filtered | Supports limit | Supports Order by | Supports Select * | Supports partitioning  
+---|---|---|---|---|---|---  
+Companies | v2 | No | No | No | No | No  
+Contacts | v2 | No | No | No | No | No  
+  
@@ -51,272 +58,22 @@ Topic Comments | No | Yes | No | Yes | No
-Entity | Field | Data type | Supported operators  
----|---|---|---  
-Agent | Available | Boolean | N/A  
-available_since | DateTime | N/A  
-Id | Long | N/A  
-Occasional | Boolean | N/A  
-Signature | String | N/A  
-ticket_scope | Long | N/A  
-Type | String | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-Contact | String | N/A  
-Email | String | EQUAL_TO  
-Mobile | String | N/A  
-Phone | String | N/A  
-Description | String | N/A  
-description_from_api_doc | String | N/A  
-Id | String | N/A  
-contact[active] | String | N/A  
-contact[email] | String | N/A  
-contact[job_title] | String | N/A  
-contact[language] | String | N/A  
-contact[last_login_at] | String | N/A  
-contact[mobile] | String | N/A  
-contact[name] | String | N/A  
-contact[phone] | String | N/A  
-contact[time_zone] | String | N/A  
-contact[created_at] | String | N/A  
-focus_mode | Boolean | N/A  
-Business Hours | Description | String | N/A  
-Id | Long | N/A  
-is_default | Boolean | N/A  
-Name | String | N/A  
-time_zone | String | N/A  
-business_hours | Map | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-Company | custom_fields | Map | N/A  
-Domains | List | N/A  
-description | String | N/A  
-Id | Long | N/A  
-name | String | N/A  
-note | String | N/A  
-created_at | DateTime | EQUAL_TO, LESS_THAN_OR_EQUAL_TO, GREATER_THAN_OR_EQUAL_TO  
-updated_at | DateTime | EQUAL_TO, LESS_THAN_OR_EQUAL_TO, GREATER_THAN_OR_EQUAL_TO  
-health_score | String | N/A  
-renewal_date | Date | N/A  
-Industry | String | N/A  
-account_tier | String | N/A  
-Domain | String | EQUAL_TO  
-Contacts | Active | Boolean | EQUAL_TO  
-Address | String | N/A  
-company_id | Long | EQUAL_TO  
-custom_fields | Map | N/A  
-Description | String | N/A  
-Email | String | EQUAL_TO  
-Id | Long | N/A  
-job_title | String | N/A  
-Language | String | EQUAL_TO  
-Mobile | String | EQUAL_TO  
-Name | String | N/A  
-Phone | String | N/A  
-Tags | List | N/A  
-time_zone | String | EQUAL_TO  
-twitter_id | String | EQUAL_TO  
-other_companies | List | N/A  
-created_at | DateTime | LESS_THAN_OR_EQUAL_TO, GREATER_THAN_OR_EQUAL_TO, EQUAL_TO  
-updated_at | DateTime | LESS_THAN_OR_EQUAL_TO, GREATER_THAN_OR_EQUAL_TO  
-Tag | String | EQUAL_TO  
-Avatar | Object | N/A  
-view_all_tickets | Boolean | N/A  
-Deleted | Boolean | N/A  
-unique_external_id | String | N/A  
-Conversations | body_text | String | N/A  
-body | String | N/A  
-Id | Long | N/A  
-Incoming | Boolean | N/A  
-user_id | Long | N/A  
-support_email | String | N/A  
-Source | String | N/A  
-ticket_id | String | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-from_email | String | N/A  
-cc_emails | List | N/A  
-bcc_emails | List | N/A  
-Attachments | List | N/A  
-last_edited_at | DateTime | N/A  
-to_emails | List | N/A  
-Private | Boolean | N/A  
-Email Configs | Active | Boolean | N/A  
-group_id | Long | N/A  
-Id | Long | N/A  
-Name | String | N/A  
-primary_role | Boolean | N/A  
-product_id | Long | N/A  
-reply_email | String | N/A  
-to_email | String | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-Email Inboxes | Active | Boolean | N/A  
-customer_mailbox | Map | N/A  
-default_reply_email | Boolean | N/A  
-forward_email | String | EQUAL_TO  
-freshdesk_mailbox | Map | N/A  
-group_id | Long | EQUAL_TO  
-Id | Long | N/A  
-mailbox_type | String | N/A  
-Name | String | N/A  
-product_id | Long | EQUAL_TO  
-support_email | String | EQUAL_TO  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-access_type | String | N/A  
-Authentication | String | N/A  
-delete_from_server | String | N/A  
-failure_code | String | N/A  
-Incoming | String | N/A  
-mail_server | String | N/A  
-Outgoing | String | N/A  
-Password | String | N/A  
-Port | Long | N/A  
-use_ssl | Boolean | N/A  
-username | String | N/A  
-public_domain_failure | String | N/A  
-Forum Categories | Description | String | N/A  
-Id | Long | N/A  
-Name | String | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-Forums | Id | Long | N/A  
-Name | String | N/A  
-Description | String | N/A  
-Position | Long | N/A  
-forum_category_id | Long | N/A  
-forum_type | Long | N/A  
-forum_visibility | Long | N/A  
-topics_count | Long | N/A  
-posts_count | Long | N/A  
-company_ids | List | N/A  
-Groups | auto_ticket_assign | Long | N/A  
-business_hour_id | Long | N/A  
-Description | String | N/A  
-escalate_to | Long | N/A  
-Id | Long | N/A  
-Name | String | N/A  
-unassigned_for | String | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-agent_ids | List | N/A  
-Products | Description | String | N/A  
-Id | Long | N/A  
-Name | String | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-Roles | Description | String | N/A  
-Id | Long | N/A  
-Name | String | N/A  
-Default | Boolean | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-Satisfaction Ratings | Id | Long | N/A  
-survey_id | Long | N/A  
-user_id | Long | EQUAL_TO  
-agent_id | Long | N/A  
-group_id | Long | N/A  
-ticket_id | Long | N/A  
-Feedback | String | N/A  
-Ratings | Map | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-created_since | DateTime | EQUAL_TO  
-Skills | Id | Long | N/A  
-Name | String | N/A  
-Rank | String | N/A  
-created_at | DateTime | N/A  
-updated_at | DateTime | N/A  
-Agents | Array | N/A  
-match_type | String | N/A  
-Conditions | List | N/A  
-Solutions | Id | Long | N/A  
-Name | String | N/A  
-Description | String | N/A  
-created_at | DateTime | N/A