AWS connect documentation change
Summary
Expanded time off request permissions documentation
Security assessment
Added clarification about Edit permission for time off requests. While related to access control, this documents existing security features rather than addressing vulnerabilities.
Diff
diff --git a/connect/latest/adminguide/required-optimization-permissions.md b/connect/latest/adminguide/required-optimization-permissions.md index 10027c8d4..700389600 100644 --- a//connect/latest/adminguide/required-optimization-permissions.md +++ b//connect/latest/adminguide/required-optimization-permissions.md @@ -66 +66,5 @@ You need the **View** permission and the **Analytics and Optimization** \- **His - * **Time off requests** \- **View**. Grants permissions to agents to view time off requests in the Time off Requests drawer. Users with the View permission can not create or approve time off requests. + * **Time off requests** + + * **View**. Grants permissions to agents to view time off requests in the Time off Requests drawer. Users with the View permission can not create or approve time off requests. + + * **Edit**. Grants permissions to create time off requests. @@ -75 +79 @@ You need the **View** permission and the **Analytics and Optimization** \- **His - * **Agent application schedule calendar**. Grants permission to agents to **View** or **Edit** their schedule in their agent application. + * **Agent application schedule calendar**. Grants permission to agents to **View** or **Edit** their schedule in their agent application. Agents require the **Edit** permission to request time off. @@ -77 +81 @@ You need the **View** permission and the **Analytics and Optimization** \- **His -They can accept or decline VTO +They can accept or decline VTO.