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AWS sap documentation change

Service: sap · 2025-04-25 · Documentation low

File: sap/latest/general/data-provider-troubleshooting.md

Summary

Reorganized troubleshooting guide content, adjusted image placements, and fixed formatting. Changed 'Customizing the DataProvider' to 'Customizing the AWS Data Provider for SAP' for branding consistency.

Security assessment

The changes primarily involve content reorganization and image positioning. While the document discusses IAM roles and authorization issues, these are existing security best practices documentation rather than new security content or vulnerability fixes. No specific security vulnerability or incident response is mentioned in the diff.

Diff

diff --git a/sap/latest/general/data-provider-troubleshooting.md b/sap/latest/general/data-provider-troubleshooting.md
index 4638e7577..e6273b9a2 100644
--- a//sap/latest/general/data-provider-troubleshooting.md
+++ b//sap/latest/general/data-provider-troubleshooting.md
@@ -31,2 +30,0 @@ Check the log files in `/var/log/aws-dataprovider` for hints on what is not goin
-![Debugging the installation on Linux](/images/sap/latest/general/images/data-provider-debug-linux.png)
-
@@ -35 +33 @@ Check the log files in `/var/log/aws-dataprovider` for hints on what is not goin
-Now if you run service `aws-dataprovider-start` or `systemctl start aws-dataprovider`, you will get a lot of debugging output that might help you diagnose the root cause of the problem.
+![Debugging the installation on Linux](/images/sap/latest/general/images/data-provider-debug-linux.png)
@@ -37 +35 @@ Now if you run service `aws-dataprovider-start` or `systemctl start aws-dataprov
-![Debugging information on Linux](/images/sap/latest/general/images/data-provider-debug-linux2.png)
+Now if you run service `aws-dataprovider-start` or `systemctl start aws-dataprovider`, you will get a lot of debugging output that might help you diagnose the root cause of the problem.
@@ -41 +39 @@ Now if you run service `aws-dataprovider-start` or `systemctl start aws-dataprov
-### Problem: When I looked at my logs I noticed that my installation failed all diagnostics.
+![Debugging information on Linux](/images/sap/latest/general/images/data-provider-debug-linux2.png)
@@ -43 +41 @@ Now if you run service `aws-dataprovider-start` or `systemctl start aws-dataprov
-![Symptoms of internet connectivity problems on Linux](/images/sap/latest/general/images/data-provider-linux-internet-problem.png)
+### Problem: When I looked at my logs I noticed that my installation failed all diagnostics.
@@ -47 +45 @@ Now if you run service `aws-dataprovider-start` or `systemctl start aws-dataprov
-Failing _all_ diagnostics indicates that there's a problem with your outbound connection to the internet. You can confirm this by pinging a well-known internet location, like [www.amazon.com.](http://www.amazon.com/) The most common cause of routing issues is in the VPC network configuration, which needs to have either an internet gateway in place or a VPN connection to your data center with a route to the internet. For details, see [Amazon VPC Network Topologies](./data-provider-req.html#data-provider-vpc-network-topology), earlier in this guide. 
+![Symptoms of internet connectivity problems on Linux](/images/sap/latest/general/images/data-provider-linux-internet-problem.png)
@@ -49 +47 @@ Failing _all_ diagnostics indicates that there's a problem with your outbound co
-### Problem: When I looked at my logs I noticed that I don’t have access to CloudWatch and Amazon EC2, but I did pass the first diagnostic for AWS connectivity.
+Failing _all_ diagnostics indicates that there’s a problem with your outbound connection to the internet. You can confirm this by pinging a well-known internet location, like [www.amazon.com.](http://www.amazon.com/) The most common cause of routing issues is in the VPC network configuration, which needs to have either an internet gateway in place or a VPN connection to your data center with a route to the internet. For details, see [Amazon VPC Network Topologies](./data-provider-req.html#data-provider-vpc-network-topology), earlier in this guide.
@@ -51 +49 @@ Failing _all_ diagnostics indicates that there's a problem with your outbound co
-![Symptoms of authorization issues on Linux](/images/sap/latest/general/images/data-provider-linux-authorization-problem.png)
+### Problem: When I looked at my logs I noticed that I don’t have access to CloudWatch and Amazon EC2, but I did pass the first diagnostic for AWS connectivity.
@@ -55 +53 @@ Failing _all_ diagnostics indicates that there's a problem with your outbound co
-This is a clear indicator that you have an authorization issue when trying to access CloudWatch and Amazon EC2. The common cause for this problem is not having an IAM role associated with your instance that contains the IAM policy, as specified in [IAM Roles](./data-provider-req.html#data-provider-iam-roles), earlier in this guide. You can quickly diagnose this issue by looking at the Amazon EC2 instance in question in the Amazon EC2 console and verifying the IAM role. 
+![Symptoms of authorization issues on Linux](/images/sap/latest/general/images/data-provider-linux-authorization-problem.png)
@@ -57 +55 @@ This is a clear indicator that you have an authorization issue when trying to ac
-![Verifying the IAM role for an EC2 instance](/images/sap/latest/general/images/data-provider-verify-iam-role.png)
+This is a clear indicator that you have an authorization issue when trying to access CloudWatch and Amazon EC2. The common cause for this problem is not having an IAM role associated with your instance that contains the IAM policy, as specified in [IAM Roles](./data-provider-req.html#data-provider-iam-roles), earlier in this guide. You can quickly diagnose this issue by looking at the Amazon EC2 instance in question in the Amazon EC2 console and verifying the IAM role.
@@ -60,0 +59,2 @@ This is a clear indicator that you have an authorization issue when trying to ac
+![Verifying the IAM role for an EC2 instance](/images/sap/latest/general/images/data-provider-verify-iam-role.png)
+
@@ -65,2 +64,0 @@ If you do have an IAM role assigned to the instance, go to the IAM console, sele
-![Verifying the policy for the IAM role](/images/sap/latest/general/images/data-provider-verify-iam-policy.png)
-
@@ -68,0 +67,2 @@ If you do have an IAM role assigned to the instance, go to the IAM console, sele
+![Verifying the policy for the IAM role](/images/sap/latest/general/images/data-provider-verify-iam-policy.png)
+
@@ -90,2 +88,0 @@ These log files include an installation log, a log of the service installation,
-![Log files on Windows](/images/sap/latest/general/images/data-provider-windows-log-files.png)
-
@@ -93,0 +91,2 @@ These log files include an installation log, a log of the service installation,
+![Log files on Windows](/images/sap/latest/general/images/data-provider-windows-log-files.png)
+
@@ -98,2 +96,0 @@ Start by stopping the data provider service.
-![Stop Service on Windows](/images/sap/latest/general/images/data-provider-stop-service-windows.png)
-
@@ -101,0 +99,2 @@ Start by stopping the data provider service.
+![Stop Service on Windows](/images/sap/latest/general/images/data-provider-stop-service-windows.png)
+
@@ -104 +103 @@ Open the registry editor by clicking on the Windows logo in the bottom left and
-![Start regedit](/images/sap/latest/general/images/data-provider-start-regedit.png)
+**Start` **regedit** ` **
@@ -106 +105 @@ Open the registry editor by clicking on the Windows logo in the bottom left and
-**Start`regedit`**
+![Start regedit](/images/sap/latest/general/images/data-provider-start-regedit.png)
@@ -113,2 +111,0 @@ In the registry, navigate to the key:
-![Logging setting](/images/sap/latest/general/images/data-provider-logging-setting.png)
-
@@ -116,0 +114,2 @@ In the registry, navigate to the key:
+![Logging setting](/images/sap/latest/general/images/data-provider-logging-setting.png)
+
@@ -125,2 +123,0 @@ Based on the DataProvider version on your system, follow the procedure in [Updat
-![Symptoms of internet connectivity problems on Windows](/images/sap/latest/general/images/data-provider-windows-internet-problems.png)
-
@@ -128,0 +126,2 @@ Based on the DataProvider version on your system, follow the procedure in [Updat
+![Symptoms of internet connectivity problems on Windows](/images/sap/latest/general/images/data-provider-windows-internet-problems.png)
+
@@ -133,2 +131,0 @@ Failing _all_ diagnostics indicates that there’s a problem with your outbound
-![Symptoms of authorization issues on Windows](/images/sap/latest/general/images/data-provider-windows-authorization-problems.png)
-
@@ -137 +134 @@ Failing _all_ diagnostics indicates that there’s a problem with your outbound
-This is a clear indicator that you have an authorization issue when trying to access Amazon CloudWatch and Amazon EC2. The common cause for this problem is not having an IAM role associated with your instance that contains the IAM policy, as specified in [IAM Roles](./data-provider-req.html#data-provider-iam-roles) earlier in this guide. You can quickly diagnose this issue by looking at the specific EC2 instance in the Amazon EC2 console and verifying the IAM role. 
+![Symptoms of authorization issues on Windows](/images/sap/latest/general/images/data-provider-windows-authorization-problems.png)
@@ -139 +136 @@ This is a clear indicator that you have an authorization issue when trying to ac
-![Verifying the IAM role for an EC2 instance](/images/sap/latest/general/images/data-provider-verify-iam-role-windows.png)
+This is a clear indicator that you have an authorization issue when trying to access Amazon CloudWatch and Amazon EC2. The common cause for this problem is not having an IAM role associated with your instance that contains the IAM policy, as specified in [IAM Roles](./data-provider-req.html#data-provider-iam-roles) earlier in this guide. You can quickly diagnose this issue by looking at the specific EC2 instance in the Amazon EC2 console and verifying the IAM role.
@@ -142,0 +140,2 @@ This is a clear indicator that you have an authorization issue when trying to ac
+![Verifying the IAM role for an EC2 instance](/images/sap/latest/general/images/data-provider-verify-iam-role-windows.png)
+
@@ -147,2 +145,0 @@ If you do have an IAM role assigned to the instance, go to the IAM console, sele
-![Verifying the policy for the IAM role](/images/sap/latest/general/images/data-provider-verify-iam-policy-windows.png)
-
@@ -150,0 +148,2 @@ If you do have an IAM role assigned to the instance, go to the IAM console, sele
+![Verifying the policy for the IAM role](/images/sap/latest/general/images/data-provider-verify-iam-policy-windows.png)
+
@@ -159 +158 @@ Uninstalling older versions
-Customizing the DataProvider
+Customizing the AWS Data Provider for SAP