AWS connect documentation change
Summary
Added documentation for new contact event type 'AMD_UNRESOLVED_SILENCE' related to answering machine detection observing silence
Security assessment
The change adds a new documented event type for answering machine detection (AMD) scenarios involving unresolved silence. While AMD features can have security-adjacent use cases (e.g., fraud detection), the documentation change itself does not describe security controls, vulnerabilities, or protective measures. This appears to be a routine update to reflect system behavior improvements rather than address security issues.
Diff
diff --git a/connect/latest/adminguide/contact-events.md b/connect/latest/adminguide/contact-events.md index 69ed8e43b..452d9eb13 100644 --- a//connect/latest/adminguide/contact-events.md +++ b//connect/latest/adminguide/contact-events.md @@ -326,0 +327,2 @@ Valid values: + * `AMD_UNRESOLVED_SILENCE`: The number dialed was connected but the answering machine detection observed silence. +