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AWS connect documentation change

Service: connect · 2025-04-20 · Documentation low

File: connect/latest/adminguide/enable-q.md

Summary

Added documentation about cross-region inference service for Amazon Q in Connect, including opt-out instructions and migration recommendations

Security assessment

The change documents data processing location controls (cross-region inference) which relates to data residency and compliance, but does not address a specific security vulnerability. It adds security-relevant documentation about data handling practices.

Diff

diff --git a/connect/latest/adminguide/enable-q.md b/connect/latest/adminguide/enable-q.md
index 6a05ed8f4..5541fd0d8 100644
--- a//connect/latest/adminguide/enable-q.md
+++ b//connect/latest/adminguide/enable-q.md
@@ -5 +5 @@
-Supported content typesIntegration overviewBefore you beginStep 1: Create an Amazon Q in Connect domainStep 2: Encrypt the domainStep 3: Create an integration (knowledge base)Step 4: Configure your flow for Amazon Q in ConnectWhen was your knowledge base last updated?
+Supported content typesIntegration overviewBefore you beginStep 1: Create an Amazon Q in Connect domainStep 2: Encrypt the domainStep 3: Create an integration (knowledge base)Step 4: Configure your flow for Amazon Q in ConnectWhen was your knowledge base last updated?Cross-region inference service
@@ -37,0 +38,2 @@ The following sections explain how to use the Amazon Connect console to enable A
+  * Cross-region inference service
+
@@ -674,0 +677,8 @@ To confirm the last date and time that your knowledge base was updated (meaning
+## Cross-region inference service
+
+Amazon Q in Connect uses [cross-region inference](https://docs.aws.amazon.com/bedrock/latest/userguide/cross-region-inference.html) to automatically select the optimal AWS Region for processing your data, improving the customer experience by maximizing available resources and model availability. If you do not want your data processed in a different region from what you selected, you can contact AWS Support.
+
+###### Note
+
+While existing Custom prompts will continue using in-region inference, we recommend upgrading to the latest supported models to benefit from cross-region inference capabilities. You can contact AWS Support for migration assistance of your existing prompts.
+