AWS directconnect documentation change
Summary
Added new section 'AWS Direct Connect maintenance' detailing planned/emergency maintenance types, notification timelines, and resiliency recommendations
Security assessment
The changes focus on operational maintenance procedures and availability best practices rather than addressing specific security vulnerabilities. While resiliency impacts availability (a security pillar), there's no direct mention of security vulnerabilities or exploits being mitigated.
Diff
diff --git a/directconnect/latest/UserGuide/Welcome.md b/directconnect/latest/UserGuide/Welcome.md index 1d773c0aa..bd254098c 100644 --- a//directconnect/latest/UserGuide/Welcome.md +++ b//directconnect/latest/UserGuide/Welcome.md @@ -5 +5 @@ -Direct Connect componentsNetwork requirementsSupported Direct Connect virtual interface typesPricing for Direct Connect +Direct Connect componentsNetwork requirementsSupported Direct Connect virtual interface typesPricing for Direct ConnectDirect Connect maintenance @@ -31,0 +32,2 @@ The following diagram shows a high-level overview of how AWS Direct Connect inte + * Direct Connect maintenance + @@ -123,0 +126,27 @@ For more information, see [AWS Direct Connect Pricing](https://aws.amazon.com/di +## AWS Direct Connect maintenance + +AWS Direct Connect is a fully managed service where periodically, Direct Connect performs maintenance activities on a hardware fleet that supports the service. Direct Connect connections are provisioned on standalone hardware devices that enables you to create highly resilient network connections between Amazon Virtual Private Cloud and your on-premises infrastructure. This capability enables you to access your AWS resources in a reliable, scalable, and cost-effective way. For more information, see [AWS Direct Connect Resiliency Recommendations](https://aws.amazon.com/directconnect/resiliency-recommendation/). + +There are two types of Direct Connect maintenance: planned and emergency maintenance: + + * **Planned maintenance**. Planned maintenance is scheduled in advance to improve availability and deliver new features. This type of maintenance is scheduled during a maintenance window where we provide three notifications: 14-calendar-day, 7-calendar day, and 1-calendar day. + +###### Note + +Calendar days include non-business days and local holidays. + + * **Emergency maintenance**. Emergency maintenance is initiated on critical basis due to a service impacting failure that requires immediate action from AWS to restore services. This type of maintenance isn't planned in advance. Impacted customers are notified of emergency maintenance up to 60-minutes prior to the maintenance. + + + + +We recommend that you follow the [AWS Direct Connect Resiliency Recommendations](https://aws.amazon.com/directconnect/resiliency-recommendation/) so that you can gracefully and proactively shift traffic to your redundant Direct connect connection during maintenance. We also recommend that you proactively test the resiliency of your redundant connections on a regular basis to validate that failover works as intended. Using the [AWS Direct Connect Failover Test](./resiliency_failover.html) functionality, you can verify that your traffic routes through one of your redundant virtual interfaces. + +For guidance around eligibility criteria to initiate a request for planned maintenance cancellation, see [How do I cancel a Direct Connect maintenance event?](https://repost.aws/knowledge-center/direct-connect-cancel-maintenance). + +###### Note + +Emergency maintenance requests can't be canceled as AWS must act immediately to restore service. + +For more information about maintenance events, see Maintenance events in the [AWS Direct Connect FAQs](https://aws.amazon.com/directconnect/faqs). +