AWS connect documentation change
Summary
Updated phone number requirements across multiple countries (France, Ireland, Netherlands, Poland, Spain) with changes to acceptable documentation, address requirements, and portability windows. Added new national prefix requirements for Netherlands (+31 88).
Security assessment
Changes primarily update regulatory compliance requirements and documentation standards for telephone number provisioning. While they enhance verification processes, there's no explicit mention of addressing security vulnerabilities or exploits. The modifications appear focused on meeting regional telecommunications regulations rather than mitigating security risks.
Diff
diff --git a/connect/latest/adminguide/phone-number-requirements.md b/connect/latest/adminguide/phone-number-requirements.md index c837783bc..a994527e0 100644 --- a//connect/latest/adminguide/phone-number-requirements.md +++ b//connect/latest/adminguide/phone-number-requirements.md @@ -584,4 +584,4 @@ Type of Number | Are there ID requirements? | Acceptable Identification -Local geographic telephone numbers: +33 1, +33 2, +33 3, +33 4, +33 5 | Yes | A business address in France is required. You must provide a copy of the business registration (KBIS or INSEE extract issued in the past 3 months), listing the provided address in France as main business address. -National multipurpose numbers: +33 9 7890 | Yes | A business address in France is required. You must provide a copy of the business registration (KBIS or INSEE extract issued in the past 3 months), listing the provided address in France as main business address. -National verified multipurpose numbers (to be used as caller ID by automated calling services): +33 9 4847 | Yes | A business address in France is required. You must provide a copy of the business registration (KBIS or INSEE extract issued in the past 3 months), listing the provided address in France as main business address. -National multipurpose numbers to be used for communications with a technical platform: +33 9 3937 | Yes | A business address in France is required. You must provide a copy of the business registration (KBIS or INSEE extract issued in the past 3 months), listing the provided address in France as main business address. +Local geographic telephone numbers: +33 1, +33 2, +33 3, +33 4, +33 5 | Yes | A business address in France is required. You must provide a copy of the business registration (KBIS, INPI, or INSEE extract issued in the past 3 months), listing the provided address in France as main business address. +National multipurpose numbers: +33 9 7890 | Yes | A business address in France is required. You must provide a copy of the business registration (KBIS, INPI, or INSEE extract issued in the past 3 months), listing the provided address in France as main business address. +National verified multipurpose numbers (to be used as caller ID by automated calling services): +33 9 4847 | Yes | A business address in France is required. You must provide a copy of the business registration (KBIS, INPI, or INSEE extract issued in the past 3 months), listing the provided address in France as main business address. +National multipurpose numbers to be used for communications with a technical platform: +33 9 3937 | Yes | A business address in France is required. You must provide a copy of the business registration (KBIS, INPI, or INSEE extract issued in the past 3 months), listing the provided address in France as main business address. @@ -803 +803 @@ Local telephone numbers | Yes | Your business address. It must be a local addre -Toll-free prefixes: +353 1800 | Yes | Your business address and a copy of the business registration. A global address is acceptable. +Toll-free prefixes: +353 1800 | Yes | Your business address in Ireland and a copy of the business registration. @@ -1180,0 +1181 @@ National prefixes: +31 85 | Yes | Your business address in the country. +National prefixes: +31 88 | Yes | You must obtain the number directly from the local regulator and then provide your number assignment certificate to Amazon Connect for number activation. Details about the process are provided when you make the request. @@ -1330,2 +1331 @@ Type of Number | Are there ID requirements? | Acceptable Identification -Local telephone numbers | Yes | Your business address and a copy of a business registration. A local address corresponding to the area code of the telephone number(s) is required. -Mobile prefixes: +48 73 | Yes | Your business name, address and registration number, and a copy of the ID or passport of an authorized representative. A global address is acceptable. +Local telephone numbers | Yes | A local address corresponding to the area code of the telephone number(s), and a copy of your business registration as proof of address. @@ -1336,2 +1335,0 @@ Toll-free prefixes: +48 800 | Yes | Your business address in Poland. -Number portability is not available for toll-free and mobile numbers. - @@ -1717 +1715 @@ Type of Number | Are there ID requirements? | Acceptable Identification -Local telephone numbers | Yes | Your business address in Spain in the relevant geographic zone, and your tax ID (CIF). A copy of the business registration and a proof of address. +Local telephone numbers | Yes | Your business address in Spain in the relevant geographic zone, and your company tax ID. A copy of the business registration (Agencia Tributaria or Registro Mercantil). If the address on the business registration is different than the address provided for the telephone numbers, you must also provide a proof of address. @@ -1719 +1717 @@ Toll-free prefixes: +34 900 | No | -National prefixes: +34 902 | Yes | Your business address in Spain. A copy of the business registration and a proof of address. +National prefixes: +34 902 | Yes | Your business address in Spain. A copy of the business registration (Agencia Tributaria or Registro Mercantil). @@ -1879 +1877 @@ Portability windows | Required Documents -For local (geographic) numbers: Monday-Friday 9AM to 11AM GMT For non-geographic (national, toll-free) numbers: Monday-Friday 0AM to 4AM GMT | +For local (geographic) numbers: Monday-Friday 9AM to 11AM GMT For non-geographic (national, toll-free) numbers: Monday-Friday 9AM to 11AM GMT or 0AM to 4AM GMT |