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AWS sagemaker documentation change

Service: sagemaker · 2025-04-11 · Documentation low

File: sagemaker/latest/dg/studio-updated-troubleshooting.md

Summary

Added troubleshooting section for 'Failure to load custom image' scenario when images are deleted before domain detachment

Security assessment

Change addresses operational recovery process for misconfigured resources, not a security vulnerability or security feature implementation

Diff

diff --git a/sagemaker/latest/dg/studio-updated-troubleshooting.md b/sagemaker/latest/dg/studio-updated-troubleshooting.md
index cfe390821..783508ce4 100644
--- a//sagemaker/latest/dg/studio-updated-troubleshooting.md
+++ b//sagemaker/latest/dg/studio-updated-troubleshooting.md
@@ -5 +5 @@
-Recovery modeCannot delete the Code Editor or JupyterLab applicationEC2InsufficientCapacityErrorInsufficient limit (quota increase required)
+Recovery modeCannot delete the Code Editor or JupyterLab applicationEC2InsufficientCapacityErrorInsufficient limit (quota increase required)Failure to load custom image
@@ -164,0 +165,33 @@ To resolve this issue, request an instance limit increase for the AWS Region tha
+## Failure to load custom image
+
+This issue occurs when a SageMaker AI image is deleted before detaching the image from your domain. This can be seen when you view the **Environment** tab for your domain.
+
+To resolve this issue, you will need to create a temporary new image with the same name as the deleted one, detach the image, then delete the temporary image. Use the following instructions for a walk through.
+
+  1. If you have not already done so, launch the [SageMaker AI console](https://console.aws.amazon.com/sagemaker).
+
+  2. In the left navigation menu, under **Admin configurations** , choose **Domains**.
+
+  3. Choose your domain.
+
+  4. Choose the **Environment** tab. You will see the error message on this page.
+
+  5. Copy your image name from the image ARN.
+
+  6. In the left navigation menu, under **Admin configurations** , choose **Images**.
+
+  7. Choose **Create image**.
+
+  8. Follow the steps in the procedure, but ensure that your image name is the same as the image name from above. 
+
+If you do not have an image in a Amazon ECR directory, see the instructions in [Create a custom image and push to Amazon ECR](./studio-updated-byoi-how-to-prepare-image.html).
+
+  9. Once you have created your SageMaker AI image, navigate back to your domain **Environment** tab. You will see the image attached to your domain.
+
+  10. Select the image and choose **Detach**.
+
+  11. Follow the instructions to detach and delete the temporary SageMaker AI image.
+
+
+
+