AWS connect documentation change
Summary
Updated regional restrictions for number ordering, added detailed documentation requirements for Japanese local numbers, and expanded porting requirements with support ticket submission instructions
Security assessment
Changes focus on compliance documentation requirements and regional availability clarifications. No mention of security vulnerabilities, patches, or security feature enhancements. Updates relate to regulatory/operational processes rather than security controls.
Diff
diff --git a/connect/latest/adminguide/phone-number-requirements.md b/connect/latest/adminguide/phone-number-requirements.md index 6d3bead4e..c837783bc 100644 --- a//connect/latest/adminguide/phone-number-requirements.md +++ b//connect/latest/adminguide/phone-number-requirements.md @@ -13 +13 @@ For a list of the telephony capabilities that Amazon Connect provides, see the [ -Following is a list of ID Requirements by country or region for ordering and porting numbers. **All AWS Regions are supported unless noted otherwise**. When you [ request an international number](./number-request.html), we'll work with you to submit your documents. +Following is a list of ID Requirements by country or region for ordering and porting numbers. **All AWS Regions are supported—except Africa (Cape Town) and AWS GovCloud (US-West)—unless noted otherwise**. When you [ request an international number](./number-request.html), we'll work with you to submit your documents. @@ -890,0 +891,9 @@ Asia Pacific (Tokyo) | Local telephone numbers: | Yes | Businesses must provide +Copies of these documents should be made into a single ZIP file. +All | Local number prefixes: 050 | Yes | Businesses must provide 3 pieces of documentation: + + * **Company registration documents** (must be issued in the past 6 months). These documents must show: + * The business address is in the city corresponding to the requested area code of the number. + * The authorized representative of the business. + * **A copy of the personal ID or passport of the business's authorized representative**. The person must be registered on the Company Registration Documents. Valid personal ID can be government-issued IDs or passports. + * **Proof of address for the business** (must be issued in the past 6 months). Valid proofs of address include: third-party issued bank statements, public utility bills; government documents; or IDs listing the submitted address, such as government-issued IDs, passports, and business registration. + @@ -903,3 +912,10 @@ Copies of these documents should be made into a single ZIP file. -Portability windows | Required Documents ----|--- -Typically the 1st and 15th of the following month. | +Supported regions | Portability windows | Required Documents +---|---|--- +All for Toll-free prefixes: +81 120, +81 800 and Local number prefixes: 050 | Typically the 1st and 15th of the following month. | + + 1. Last invoice + 2. Letter of Authorization (LOA): When you request porting services, we will provide you with a country-specific LOA template and explain how to complete it. + 3. Documents required per Type of Number as listed in the previous table for ordering numbers + +Submit an Support ticket to verify the portability of your number(s). +Asia Pacific (Tokyo) for Local telephone numbers | Typically the 1st and 15th of the following month. |