AWS connect documentation change
Summary
Updated phone number requirements documentation with structural changes to tables, removal of 'Supported Regions' columns, and clarifications about regional support and ID requirements across multiple countries/regions
Security assessment
Changes primarily involve documentation restructuring and clarification of regional availability/ID requirements without mentioning security vulnerabilities, exploits, or security feature enhancements
Diff
diff --git a/connect/latest/adminguide/phone-number-requirements.md b/connect/latest/adminguide/phone-number-requirements.md index 304375d8a..6d3bead4e 100644 --- a//connect/latest/adminguide/phone-number-requirements.md +++ b//connect/latest/adminguide/phone-number-requirements.md @@ -13 +13 @@ For a list of the telephony capabilities that Amazon Connect provides, see the [ -Following is a list of ID Requirements by country or region. When you [ request an international number](./number-request.html), we'll work with you to submit your documents. +Following is a list of ID Requirements by country or region for ordering and porting numbers. **All AWS Regions are supported unless noted otherwise**. When you [ request an international number](./number-request.html), we'll work with you to submit your documents. @@ -28,3 +28,3 @@ Following is a list of ID Requirements by country or region. When you [ request -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: @@ -45,3 +45,3 @@ Porting specific number ranges may be supported. To confirm whether porting is a -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: +1 268 | Yes | File orders in writing. Use the form that is provided to you when you make the request. Provide the following information: +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers: +1 268 | Yes | File orders in writing. Use the form that is provided to you when you make the request. Provide the following information: @@ -62,3 +62,3 @@ Porting specific number ranges may be supported. To confirm whether porting is a -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: | No | +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers | No | @@ -70,3 +70,3 @@ Shared-Cost prefixes: +54 810 | No | -Supported Regions | Portability windows | Required Documents ----|---|--- -US East (N. Virginia) US West (Oregon) | Monday-Friday 2AM-4AM or 10AM-12PM or 3PM-5PM UTC-3 Buenos Aires time | +Portability windows | Required Documents +---|--- +Monday-Friday 2AM-4AM or 10AM-12PM or 3PM-5PM UTC-3 Buenos Aires time | @@ -81 +81 @@ US East (N. Virginia) US West (Oregon) | Monday-Friday 2AM-4AM or 10AM-12PM or 3 -US East (N. Virginia) US West (Oregon) Africa (Cape Town) Asia Pacific (Singapore) Asia Pacific (Seoul) Asia Pacific (Sydney) Asia Pacific (Tokyo) Europe (Frankfurt) Europe (London) | Preset UIFN times only | Service Provider Change Authorization and Designation of Agency provided by Amazon +Preset UIFN times only | Service Provider Change Authorization and Designation of Agency provided by Amazon @@ -89,3 +89,3 @@ For UIFN numbers, supports standard Regions and requirements. -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -All | Local telephone numbers: | Yes | Your business address, a contact name, and phone number. An address in Australia is required +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers | Yes | Your business address, a contact name, and phone number. An address in Australia is required @@ -96,3 +96,3 @@ Toll-free prefixes: +61 1300, +61 1800 | No | Your business address, a contact n -Supported Regions | Portability windows | Required Documents ----|---|--- -Focused on: Asia Pacific (Seoul) Asia Pacific (Singapore) Asia Pacific (Sydney) Asia Pacific (Tokyo) | Monday-Friday 8 AM -3:30 PM AEST/AEDT | +Portability windows | Required Documents +---|--- +Monday-Friday 8 AM -3:30 PM AEST/AEDT | @@ -112,3 +112,3 @@ For UIFN numbers, supports standard Regions and requirements. -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -All | Local telephone numbers: | Yes | Proof of telecom services at your address, which must match the city code requested. Valid forms of proof (must be issued in the past 6 months): +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers | Yes | Proof of telecom services at your address, which must match the city code requested. Valid forms of proof (must be issued in the past 6 months): @@ -130,3 +130,3 @@ Toll-free prefixes: +43 800 | Yes | Your business name, address, and a copy of t -Supported Regions | Portability windows | Required Documents ----|---|--- -Focused on: US East (N. Virginia) US West (Oregon) Europe (Frankfurt) Europe (London) | Monday-Friday 10 AM to 12 PM CET | +Portability windows | Required Documents +---|--- +Monday-Friday 10 AM to 12 PM CET | @@ -146,3 +146,3 @@ For UIFN numbers, supports standard Regions and requirements. -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -All | Local telephone numbers: | Yes | Your business address. It must be a local address corresponding to the area code of the telephone number(s). +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers: | Yes | Your business address. It must be a local address corresponding to the area code of the telephone number(s). @@ -154,3 +154,3 @@ Toll-free prefixes: +32 800 | No | -Supported Regions | Portability windows | Required Documents ----|---|--- -Focused on: US East (N. Virginia) US West (Oregon) Europe (Frankfurt) Europe (London) | Monday-Friday 10 AM to 12 PM CET | +Portability windows | Required Documents +---|--- +Monday-Friday 10 AM to 12 PM CET | @@ -173,3 +173,3 @@ Ordering and porting of +32 78 national numbers is not supported. -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: +1 242 | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers: +1 242 | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: @@ -190,3 +190,3 @@ Porting specific number ranges may be supported. To confirm whether porting is a -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: +1 246 | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers: +1 246 | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: @@ -207,3 +207,3 @@ Porting specific number ranges may be supported. To confirm whether porting is a -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | National prefixes: +591 50 | No | +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +National prefixes: +591 50 | No | @@ -219,3 +219,3 @@ Porting is not supported. -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: +599 7 | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers: +599 7 | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: @@ -238,3 +238,3 @@ For UIFN numbers, supports standard Regions and requirements. -Supported Regions | Type of Number | Are there ID requirements? | How to access ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: | Yes. Local Brazilian presence is required. +Type of Number | Are there ID requirements? | How to access +---|---|--- +Local telephone numbers | Yes. Local Brazilian presence is required. @@ -252 +252 @@ US East (N. Virginia) US West (Oregon) | Local telephone numbers: | Yes. Local -Toll-free prefixes: +Toll-free prefixes @@ -256,3 +256,3 @@ Toll-free prefixes: -Supported Regions | Type of Number | Are there ID requirements? | How to access ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: | Yes. Local Brazilian presence is required. +Type of Number | Are there ID requirements? | How to access +---|---|--- +Local telephone numbers | Yes. Local Brazilian presence is required. @@ -275 +275 @@ We recommend opening the Support ticket at least 5 days before your scheduled po -Toll-free prefixes: +Toll-free prefixes @@ -281,3 +281,3 @@ Toll-free prefixes: -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -Europe (Frankfurt) Europe (London) | Toll-free prefixes: | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Toll-free prefixes | Yes | An order form is required. Use the form that is provided to you when you make the request. Provide the following information: @@ -300,4 +300,4 @@ For UIFN numbers, supports standard Regions and requirements. -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) Canada (Central) Europe (Frankfurt) Europe (London) AWS GovCloud (US-West) | Local telephone numbers: | No | -Toll-free prefixes: | No | +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers | No | +Toll-free prefixes | No | @@ -307,3 +307,3 @@ Toll-free prefixes: | No | -Supported Regions | Portability windows | Required Documents ----|---|--- -US East (N. Virginia) US West (Oregon) Canada (Central) Europe (Frankfurt) Europe (London) AWS GovCloud (US-West) | Monday-Friday 7 AM to 5 PM CST | +Portability windows | Required Documents +---|--- +Monday-Friday 7 AM to 5 PM CST | @@ -320,4 +320,4 @@ US East (N. Virginia) US West (Oregon) Canada (Central) Europe (Frankfurt) Europ -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: | No | -Toll-free prefixes: | No | +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers | No | +Toll-free prefixes | No | @@ -327,3 +327,3 @@ Toll-free prefixes: | No | -Supported Regions | Portability windows | Required Documents ----|---|--- -US East (N. Virginia) US West (Oregon) | Monday-Friday 9 PM to 3 AM PST | +Portability windows | Required Documents +---|--- +Monday-Friday 9 PM to 3 AM PST | @@ -342,3 +342,3 @@ US East (N. Virginia) US West (Oregon) | Monday-Friday 9 PM to 3 AM PST | -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) Africa (Cape Town) Asia Pacific (Singapore) Asia Pacific (Seoul) Asia Pacific (Sydney) Asia Pacific (Tokyo) Europe (Frankfurt) Europe (London) | UIFN | Yes | Your business name, address and service usage description. A global address is acceptable. +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +UIFN | Yes | Your business name, address and service usage description. A global address is acceptable. @@ -348,3 +348,3 @@ US East (N. Virginia) US West (Oregon) Africa (Cape Town) Asia Pacific (Singapor -Supported Regions | Portability windows | Required Documents ----|---|--- -US East (N. Virginia) US West (Oregon) Africa (Cape Town) Asia Pacific (Singapore) Asia Pacific (Seoul) Asia Pacific (Sydney) Asia Pacific (Tokyo) Europe (Frankfurt) Europe (London) | Preset UIFN times only | Service Provider Change Authorization and Designation of Agency provided by Amazon +Portability windows | Required Documents +---|--- +Preset UIFN times only | Service Provider Change Authorization and Designation of Agency provided by Amazon @@ -358,3 +358,3 @@ For UIFN numbers, supports standard Regions and requirements. -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: | No | +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers | No | @@ -365,3 +365 @@ Toll-free prefixes: +57 800 | No | -Supported Regions | Portability windows | Required Documents ----|---|--- -Not supported | N/A | N/A +Not supported @@ -375,3 +373,3 @@ For UIFN numbers, supports standard Regions and requirements. -Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification ----|---|---|--- -US East (N. Virginia) US West (Oregon) | Local telephone numbers: | No | +Type of Number | Are there ID requirements? | Acceptable Identification +---|---|--- +Local telephone numbers | No |