AWS filegateway documentation change
Summary
Added documentation about generating cache reports for troubleshooting upload errors related to storage classes and access issues
Security assessment
Adds troubleshooting guidance for operational errors but doesn't address security vulnerabilities or introduce security features
Diff
diff --git a/filegateway/latest/files3/troubleshooting-file-gateway-issues.md b/filegateway/latest/files3/troubleshooting-file-gateway-issues.md index 885b84f86..221684038 100644 --- a/filegateway/latest/files3/troubleshooting-file-gateway-issues.md +++ b/filegateway/latest/files3/troubleshooting-file-gateway-issues.md @@ -67 +67,3 @@ You can get an `InaccessibleStorageClass` error when an object has moved out of -Your File Gateway usually encounters the error when it tries to either upload an object to the S3 bucket or read an object from the S3 bucket. With this error, generally the object has moved to Amazon S3 Glacier and is in either the S3 Glacier Flexible Retrieval or S3 Glacier Deep Archive storage class. +Your File Gateway usually encounters this error when it tries to either upload an object to or read an object from the Amazon S3 bucket. Generally, this error means the object has moved to Amazon S3 Glacier and is in either the S3 Glacier Flexible Retrieval or S3 Glacier Deep Archive storage class. + +Your S3 File Gateway can generate a cache report that lists all files in the gateway cache that are currently failing to upload to Amazon S3 due to this error. The information in this report can help you work with Support to resolve issues with your gateway, Amazon S3, or IAM configuration. For more information, see [Create a cache report](https://docs.aws.amazon.com/filegateway/latest/files3/create-cache-report.html). @@ -80 +82,3 @@ If you restore the object to the S3 bucket to fix an upload error, the file is e -You can get an `InvalidObjectState` error when a writer other than the specified File Gateway modifies the specified file in the specified S3 bucket. As a result, the state of the file for the File Gateway doesn't match its state in Amazon S3. Any subsequent uploads of the file to Amazon S3 or retrievals of the file from Amazon S3 fail. +You can get an `InvalidObjectState` error when a writer other than the specified File Gateway modifies the specified file in the specified Amazon S3 bucket. As a result, the state of the file for the File Gateway doesn't match its state in Amazon S3. Any subsequent uploads of the file to Amazon S3 or retrievals of the file from Amazon S3 fail. + +Your S3 File Gateway can generate a cache report that lists all files in the gateway cache that are currently failing to upload to Amazon S3 due to this error. The information in this report can help you work with Support to resolve issues with your gateway, Amazon S3, or IAM configuration. For more information, see [Create a cache report](https://docs.aws.amazon.com/filegateway/latest/files3/create-cache-report.html). @@ -100,0 +105,2 @@ You can get an `ObjectMissing` error when a writer other than the specified File +Your S3 File Gateway can generate a cache report that lists all files in the gateway cache that are currently failing to upload to Amazon S3 due to this error. The information in this report can help you work with Support to resolve issues with your gateway, Amazon S3, or IAM configuration. For more information, see [Create a cache report](https://docs.aws.amazon.com/filegateway/latest/files3/create-cache-report.html). + @@ -128,0 +135,2 @@ You can get an `S3AccessDenied` error for a file share's Amazon S3 bucket access +Your S3 File Gateway can generate a cache report that lists all files in the gateway cache that are currently failing to upload to Amazon S3 due to this error. The information in this report can help you work with Support to resolve issues with your gateway, Amazon S3, or IAM configuration. For more information, see [Create a cache report](https://docs.aws.amazon.com/filegateway/latest/files3/create-cache-report.html). +