AWS connect medium security documentation change
Summary
Updated IAM permission guidance to recommend least-privilege 'Access' permission instead of broader 'View' for recorded conversations
Security assessment
Explicitly recommends least-privilege access principle for sensitive conversation recordings, which is a security best practice
Diff
diff --git a/connect/latest/adminguide/view-generative-ai-contact-summaries.md b/connect/latest/adminguide/view-generative-ai-contact-summaries.md index 8e686030d..deb8e6ff4 100644 --- a/connect/latest/adminguide/view-generative-ai-contact-summaries.md +++ b/connect/latest/adminguide/view-generative-ai-contact-summaries.md @@ -69 +69 @@ The following image shows the **Analytics** section of a **Properties** page tha - * **Analysis and Optimization - Recorded conversations (redacted), View** or **Recorded conversations (unredacted), View** + * **Analysis and Optimization - Recorded conversations (redacted)** , **View Recorded conversations (unredacted)** , **All** or **Access** (least privilege is **Access** which is recommended) @@ -100 +100 @@ If you choose speech analytics, then choose either: - * **Recorded conversations (redacted), View** or **Recorded conversations (unredacted), View** + * **Analysis and Optimization - Recorded conversations (redacted)** , **View Recorded conversations (unredacted)** , **All** or **Access** (least privilege is **Access** which is recommended)