AWS connect documentation change
Summary
Updated documentation history with new feature entries
Security assessment
Routine update to document version history without security-related content changes.
Diff
diff --git a/connect/latest/adminguide/doc-history.md b/connect/latest/adminguide/doc-history.md index c6ae2ff1b..f261d54de 100644 --- a/connect/latest/adminguide/doc-history.md +++ b/connect/latest/adminguide/doc-history.md @@ -12,0 +13,2 @@ Change| Description| Date +View agents' adherence to their work schedules in a calendar view| You can view adherence breaches by agent and day, for up to 90 days in the past, alongside their shifts. You can filter out minimal adherence breaches. This visualization allows you to immediately spot adherence breaches across your team, prioritize the most critical incidents, compare with past agent behavior, and take steps to address concerns with the agent. For more information, see [How supervisors view published schedules using the Amazon Connect admin website](https://docs.aws.amazon.com/connect/latest/adminguide/scheduling-view-schedule-supervisors.html).| March 28, 2025 +Process to enable outbound campaigns for the purpose of event-driven mass notifications| Amazon Connect outbound campaigns supports event-driven mass notifications, such as severe weather warnings, evacuation notices, disaster response communications, or utility disruptions impacting many thousands of customers with prior authorization and approval. Additional charges may apply based on your location and anticipated notification volumes. For more information, see [Set up Amazon Connect outbound campaigns](https://docs.aws.amazon.com/connect/latest/adminguide/enable-outbound-campaigns.html).| March 26, 2025