AWS connect documentation change
Summary
Removed explanations about report inaccuracies related to SSO timeouts and implicit logouts
Security assessment
Removes documentation about report limitations but doesn't address security vulnerabilities or add security features
Diff
diff --git a/connect/latest/adminguide/login-logout-reports.md b/connect/latest/adminguide/login-logout-reports.md index 77383c3f8..6c3273886 100644 --- a/connect/latest/adminguide/login-logout-reports.md +++ b/connect/latest/adminguide/login-logout-reports.md @@ -53,9 +52,0 @@ To log out, in the CCP or the agent workspace, they need to choose **Settings** -A few other reasons a report may appear incorrect: - - * The report includes login and logout events that occur within the specified time range. If a user logs in and out outside of that time range, those events will not be captured in the report. - - * In an SSO scenario, if agents are automatically logged out due to session timeout, or if they simply close the browser without choosing the **Logout** button, those logout events will not be registered in the report. The report only captures explicit logout actions performed by the user. - - - -